Outlook Express

WINDOWS XP PROFESIONAL.
When I try to open outlook express , it goes right to the screen then the screen goes blank and the little hour glass appears, and now matter how long you wait , outlook express does not come up, what am I doing wrong.
Frusterated woodworker

 

Those who never try , never fail
I fail a lot.

 

Hi Woodworker. How do you open Outlook Express? Presumably from a shortcut on your desktop or in the Start Menu, is that right? OK, Have you checked the link address to make sure it actually points to the EXE file for OE?

Try setting up a shortcut on your desktop and have it open OE. That should work without problem. If it does, and I am pretty sure it will, then it would appear that the path associated with the shortcut you are using is wrong.

The hour glass goes as it is looking for the file in the path you have got in the shortcut. If that is wrong then you will not open the file

Give it a try and let me know how it works out for you

Cheers

 

TO FRODO.
RE:OE
Thanks for the come back to my OE problem, I did creat a short cut on my desk top, still same results , how do I sheck my link address to see if it points
to the EXE file for OE.
Thanks The WOODWORKER

 

Does it open in Safe Mode?

 

Hi Woodworker. Thanks for the message your problem is baffling. To check the path for a shortcut, right click the shortcut and select Properties. Within Properties look at the line labelled Target, it should read something like:

"C:\Program Files\Outlook Express\MSIMN.EXE"

If it doesn't I suggest you setup a new shortcut and make sure you select the correct file for the path.

Give that a try and let me know how you get on. I will see what else I can think of in the mean time

Good Luck

 

hi,
i have the same problem as woodworker, i am running win 98, msie6
i have tried uninstalling and reinstalling... it just will not load. whether i click onto the shortcut or the icon. i have downloaded incredimail in the meantime. i love it but i want to fix outlook.. any ideas?????

thanks

 

To CUBBIEDUKE
I was finnally able to get OE back, I did call my internet provider after talking to the right person. He suggested to change my password, I don't know what that had to do with it , but it worked. Before all my problems started I did try to uninstall NORTON , now I've been told that there is a wrong way and a right way to do that , I did get rid of all my NORTON files and now run AVG and it's finding viruses that NORTON did not pick up.
So for now I'm once again a happy computor operator (wondering how long that will last).????
THE WOODWORKER

 

woodworker,
what password do i change?
are you referring to my dial up when i get online?