Outlook & forward account e-mail issue.

Hello, fellow geekers.

One of our staff has an issue with email, potentially a forwarded account, possibly outlook 2000. The e-mail senders are recieving mail delivery failed responses.

The staff member, or former I.T, has setup one older email account to forward emails to her other primary email account, which she uses pretty much exclusively. This has reportedly been fine for sometime, until today when she mentioned the above issue.

She reports in her words that, "it was fine untill sometime last week" and that email correspondance sent to her - is in turn sending a notifcation to the sender that the mail has "bounced" and failed to deliver.

I have sent several emails from various sources, the ones sent to the users primary account from gmail and yahoo both reportedly recieved.

I have sent one to the secondary account and another email with the exact same content to the primary account, using firefox.

The primary account seemingly was fine - no sign of a bounce, although the secondary did after approx 10 minutes (even doing an immediate manual send recieve) report a bounce.

I am wondering what is up with this? havent seen this before, although I have to admit that I am not totally clued up about all the mail forwarding rules and variables.

I am wondering if the secondary account has a full mailbox? and any mail sent to this account gets the failed response by default? although the mail is still forwarded and getting to the end user.

To make things even more exciting, the user reports that she doesnt have a password for the secondary account. The former I.T left such details out of some relatively good documentation..unfortunately these arent to be found in hidden compressed or zipped files or even hardcopy...:cry

Any positive input would be appreciated:wave