outlook sign-in problems

Discussion in 'Software' started by lunaz, Mar 4, 2007.

  1. lunaz

    lunaz Private E-2

    hi, i had to reinstall office on my friend's computer after she lost it. i opened up outlook pro 2003 and i get this wierd sign-in process that keeps coming up & wont accept username/pw or cancel. i have to ctrl alt del to end this sign-in and then outlook crashes too. i dont know where its coming from or how to get outlook working correct. i have never used it. i'll post a pic of what i see.

    anymore info needed? let me know.http://lunaz.com/wtfisthis.PNG
     
  2. chookers

    chookers Staff Sergeant

    Does your friend have an MSN email address? If so, have they used Outlook to read the messages from that address?

    And have you tried clicking cancel each time it pops up to see if it goes away and stays away?

    Unless she has an MSN account AND she uses with Outlook, I wouldn't be putting her details into that login at this stage. No reason to think it's caused by a trojan or virus at this stage, but it pays to play safe.

    Also, what was the problem with Office that caused you to reinstall it and how did you go about reinstalling it? That may be relevant.
     

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