Packard bell hardware

Ive just been given a computer, so I have taken all thats not required out, my device manager has the warning symbol alongside these ..... CD-ROM Drive, H+H DVD-ROM DVD-41SD Cdrom Device( the dvd rom one is listed twice, both times the symbol is there also the TOSHIBA DVD-ROM SDR5 112, i DONT HAVE THE DISC FOR THESE CAN ANY1 HELP ME OUT? i DOWNLOADED EVEREST AND HAVE ATTATCHED THE EVEREST REPORT. Very much appreciated. x

 

Have you checked that the cables are seated properly and check to see how the drives are selected i.e.. master/slave and cable select, also check in the bios to see if they are detected.
iain.t :major

 

You might try going to Toshiba.com and searching their support for a download of the driver for SDR5 112 (be sure to type the search term for the drive model exactly as listed in Device Manager - spaces, dashes, etc.).

 

Packard-Bell.

I haven't heard that in a LONG time. Curiousity begs me to ask, what is your model number?

Does it run XP, or Windows 2000?

 

Oh noooo! I'm having flashbacks to my days as a PC Department Sales Manager at Circuit City many years ago.

Pleeeaasse...make it stop! uke

 

Point taken. I was just being a bit sarcastic (or is it realistic?) about the US models.

During their final few years in the US, PB tech support and repair parts seemed to be almost nonexistent. As a Dept. Mgr. I had to face the wrath of customers who were having problems getting warranty service.

 

when I go into the device manager then properties in the box that give u the device status it says


Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device.

I know this is going to make me seem stupidly thick but what does that mean?
Pleeeeeeeeaaaassseee Help
Thank You.
Shanna. x

 

I thought I had attatched the everest report, did I attatch it? I cant seem to see it. x