Palemoon Is Not Playing My Netflix Now

Discussion in 'Software' started by outdoorgal, Jan 29, 2016.

  1. outdoorgal

    outdoorgal Sergeant Major

    but I have had Palemoon for months, over a year I'm sure, and have always watched my Netflix on it.

    Netflix says it doesn't support Palemoon, but like I said, it worked on it until this a.m.?

    Anyone have this experience, or helpful advice? I love Palemoon, and it was recommended to me by someone here on MG. It works great for me, until this a.m. w/Netflix. When I click on a show to stream, I get this page:

    https://help.netflix.com/en/node/23742?tnid=23742

    instead of the show. My Palemoon is the latest version, 26.0.0 (x64) and my laptop is a Toshiba Satellite L775D-S7132, 64 bit.
     
  2. satrow

    satrow Major Geek Extraordinaire

    There's a workaround that involves creating a new setting in about:config specifically for Netflix (how's your Spanish?).

    Moonchild is planning on releasing Pale Moon 26.0.1 soon, a few days maybe, minor fixes/workarounds like this one should be rolled up in that version.
     
    outdoorgal likes this.
  3. outdoorgal

    outdoorgal Sergeant Major

    Thanks Satrow, I love my Palemoon, and Netflix CS rep. basically told me their only advice was to use another browser, or try reinstalling Palemoon. My Spanish is limited to "si" and "amigos" :(. I think I've updated twice in the last month, the last one being PM 25 so they must be busy. I can wait a bit, and until then, I can run Firefox, after I reinstall it. She said netflix still works with FF. I'd like to do the "workaround" but if it's in spanish, no way could I;)

    Thanks again;)
     
  4. satrow

    satrow Major Geek Extraordinaire

    Try this.

    In a new tab, type in about:config and promise to be careful/sell your first born to fund a tree plantation or whatever it is now and then type the following into the Search bar at the top of the page: general.useragent.override

    Scroll down the results and find: general.useragent.override.netflix.com

    Double-click it and you'll get a Modify popup box with the 'old' override, change only the following sections (the actual lines you have are likely to be slightly different to mine):
    (Old) Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.7) Gecko/20100101 Firefox/31.9 PaleMoon/25.7
    (New) Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.9) Gecko/20100101 Firefox/31.9 (Delete the PaleMoon section)

    You can copy paste the contents of the Modify popup into Notepad, if it makes it easier for you :cool:
     
    outdoorgal likes this.
  5. outdoorgal

    outdoorgal Sergeant Major

    Oh wow, ok, sure I promise to sell my first born, wait, I'm childlesso_O I have some moldy bread I can spare though, no worries.

    I'll give this a go satrow;) thanks much;)

    k, mine looks like this with spaces of course:

    general.useragent.override.netflix.com;Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.7) Gecko/20100101 Firefox/31.9 PaleMoon/25.7

    copy and pasting now in box, ok, looks like this now:

    general.useragent.override.netflix.com;Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.9) Gecko/20100101 Firefox/31.9

    uh huh, works just great!! Thank you so much Satrow, yeehaw!
     
    satrow likes this.
  6. outdoorgal

    outdoorgal Sergeant Major

    Oh, mailing out that moldy bread now;)
     
  7. satrow

    satrow Major Geek Extraordinaire

    Great work! I was due to visit another PC so I probably rushed the info, glad you could get it to happen :D
     
    outdoorgal likes this.
  8. outdoorgal

    outdoorgal Sergeant Major

    I'm familiar with that about:config, since someone helped me when I couldn't get my URL default search back to Google;) I wouldn't have known to go there for this situation though, so thanks again;)
     
  9. satrow

    satrow Major Geek Extraordinaire

    You took the risk, not me... ;)

    I'm about to install a Beta of 26.0.1 now for testing, wish me luck - and don't eat the whole bucket of popcorn in one sitting ^^
     
    outdoorgal likes this.
  10. outdoorgal

    outdoorgal Sergeant Major

    Good luck then, but doubt you'll need it;) How did you know I was piggin on popcorn, lol! Later Major Geek Extraodinaire:D
     
  11. outdoorgal

    outdoorgal Sergeant Major

    palemoon compatibility issues2.PNG Now my Gmail has a message across the top saying that Firefox (which I am using Palemoon 26) is no longer supported and I need to update to a browser that is. If anyone knows if Satrow's fix for Netflix is similar to what might fix this issue, I would love to know.

    Or if anyone knows another way, something new for the Gmail vs Palemoon 26 lack of compatibility. The message says that if it's not updated, my gmail will cease to function in it's "full capacity" something like that. I'll go grab a snip of the message:
     
  12. satrow

    satrow Major Geek Extraordinaire

    Just click on Dismiss, that's all I do, Gmail still works fine for me.

    There's probably a similar workaround for it but I've not bumped into it yet. I'll keep an eye open for it and pass it on when I do.
     
    outdoorgal likes this.
  13. outdoorgal

    outdoorgal Sergeant Major

    Yes, been doing the "dismiss" thing, but hoping for a perm. fix. Thanks, I would appreciate knowing if you find something. I'll do the same in case I stumble across one;)
     
  14. outdoorgal

    outdoorgal Sergeant Major

    I think it is the user agent info, in about:config. I don't know what to type in though, in the new string. So I'll wait for someone to maybe answer here;)
     
  15. satrow

    satrow Major Geek Extraordinaire

    This seems to work for me: general.useragent.override.google.com =
    Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.9) Gecko/20100101 Firefox/38.9 PaleMoon/26.0
     
    outdoorgal likes this.
  16. outdoorgal

    outdoorgal Sergeant Major

    Oh cool, I couldn't figure out what to put in the string so thank you much!!
     
  17. satrow

    satrow Major Geek Extraordinaire

    No worries :)
     
    outdoorgal likes this.
  18. outdoorgal

    outdoorgal Sergeant Major

    Worked like a charm;)
     
  19. satrow

    satrow Major Geek Extraordinaire

    :D Glad to hear it!
     

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