PC connectivity problem

Discussion in 'Hardware' started by Johop, Oct 28, 2012.

  1. Johop

    Johop Private E-2

    Hi Guys

    I hope you can help me

    I have an HP PC running XP home edition which has stopped connecting to the internet. Its an older pc with no wireless capability. The connection is fine as i have 2 laptops which connect to it wirelessly. Its a sky wireless router.

    All services that should be running are all on automatic start. Device manager shows no problems with network adapter.

    Here is the results of my ipconfig /all command and ping test

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Johop>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : 100153080307
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-0F-EA-AA-20-F7

    C:\Documents and Settings\Johop>ping www.google.com
    Ping request could not find host www.google.com. Please check the name and try a
    gain.

    C:\Documents and Settings\Johop>

    Any help would be greatly appreciated.
     
  2. Johop

    Johop Private E-2

    update:

    i ran a connection test program for more info

    here are results

    Windows IP Configuration


    Host Name . . . . . . . . . . . . : 100153080307
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Ethernet adapter Local Area Connection:


    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
    Physical Address. . . . . . . . . : 00-0F-EA-AA-20-F7


    Pinging 194.119.131.66 with 32 bytes of data:


    Destination host unreachable.
    Destination host unreachable.
    Destination host unreachable.
    Destination host unreachable.


    Ping statistics for 194.119.131.66:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    Ping request could not find host plus.net. Please check the name and try again.


    Tracing route to 194.119.131.66 over a maximum of 30 hops


    1 Destination host unreachable.


    Trace complete.
    These Windows services are started:

    Alerter
    AOL Connectivity Service
    Application Layer Gateway Service
    ArcSoft Connect Daemon
    Automatic Updates
    COM+ Event System
    Computer Browser
    DCOM Server Process Launcher
    DHCP Client
    Distributed Link Tracking Client
    DNS Client
    Event Log
    Fast User Switching Compatibility
    Help and Support
    MBAMService
    Nero BackItUp Scheduler 3
    Network Connections
    Network Location Awareness (NLA)
    Plug and Play
    Print Spooler
    Protected Storage
    Remote Access Connection Manager
    Remote Procedure Call (RPC)
    Remote Procedure Call (RPC) Locator
    Security Accounts Manager
    Security Center
    Server
    Shell Hardware Detection
    Simple TCP/IP Services
    SmartLinkService
    SSDP Discovery Service
    System Event Notification
    System Restore Service
    Task Scheduler
    TCP/IP NetBIOS Helper
    Telephony
    Terminal Services
    Themes
    TuneUp Program Statistics Service
    TuneUp Theme Extension
    Universal Plug and Play Device Host
    Windows Audio
    Windows Driver Foundation - User-mode Driver Framework
    Windows Firewall/Internet Connection Sharing (ICS)
    Windows Image Acquisition (WIA)
    Windows Management Instrumentation
    Windows Time
    Wireless Zero Configuration
    Workstation

    The command completed successfully.


    Microsoft Windows XP [Version 5.1.2600]
    The following command was not found: interface ipv4 show subinterfaces.
    ================================================== =========================
    Interface List
    0x1 ........................... MS TCP Loopback interface
    0x2 ...00 0f ea aa 20 f7 ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
    ================================================== =========================
    ================================================== =========================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    255.255.255.255 255.255.255.255 255.255.255.255 2 1
    ================================================== =========================
    Persistent Routes:
    None

    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []


    No Connections

    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run
    GrooveMonitor REG_SZ "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    Malwarebytes' Anti-Malware REG_SZ "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

    ! REG.EXE VERSION 3.0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\RunOnce

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run
    ctfmon.exe REG_SZ C:\WINDOWS\system32\ctfmon.exe

    ! REG.EXE VERSION 3.0

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\RunOnce

    Microsoft Windows XP [Version 5.1.2600]
     
  3. rustyjack

    rustyjack MajorGeek

    Try this :>

    In the Command Prompt type ipconfig /release and press enter. The IP address turns to 0.0.0.0 now type ipconfig /flushdns and press enter. Now type ipconfig /renew and press enter. Now Do an ipconfig /all copy it and paste it in your next post.

    We'll see if this sorts out your ( Primary Dns Suffix) !
     

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