PC Overrun with Problems

I have been receiving help from the malware forum, but after they helped me clean my computer of infection, my problems persist, so I was redirected here.

Hopefully I can find help.

About a week ago, A windows update failed to complete, however the same night, I was also subject to a pop up window and in my haste accidentally clicked, not sure if the problem arose from the unfinished Windows Update, or the Pop Up.

My computer has been having major problems ever since specifically Adobe Photoshop CS2 will not start without crashing immediately, anything I install past that date will also error automatically. A lot of programs I have downloaded to try and fix my problem, have not worked, cause they have automatically been corrupted. My internet was not showing .png files for a while, but I fixed that.

I am not sure what to do, I don't want to format. I really need help, please!

Basically what I am experiencing is. If I attempt to start photoshop CS2
whether it be from the start menu, the desktop, or the actual exe file in the adobe/photoshop folder, it brings up the Photoshop splash screen, hangs for a moment, then gives me the "Illegal Operation" error, if I click on show details it mentions "ModName: Kernel32.dll".

On every exe that does this... (eg.Registry Booster, Hell Gate London Multiplayer) I check the details, and see the same problem... the "ModName: Kernel32.dll". ANd it automatically shuts me out. Nothing has fixed that, as of yet. I don't know if the EXE files were corrupted, or the Windows Update from 2 weeks ago, that failed to finish" has messed them up.

I find this odd, because some other files, even ones I installed after the problem do work (eg. Baldurs Gate, or the different files I have downloaded from this site)

Another problem is when attempting to install Napster or Overlord, I get this error
Error Code: -5009 : 0x80040707

Not sure what that is exactly, but I cannot bypass it.

Anyway that is a rundown of my problems, I thank you for your time, and help.

 

Have you attempted to do a system restore to a date previous to when the problem started?

 

Yup, tried that twice... first time it said it didn't work. The second time appeared to work, but the problems persist.

 

I just did some investigating about these problems.

First: I find that Kernal32.dll is used exclusively by Win95, Win98 and ME.
Although I am not familiar with ME, the other two OSs do not have a system restore.
Is your system ME?

Second: error code 5009 is defined by MS as:
"Cluster node can not be evicted from the cluster"

If you look at the page:
http://www.5starsupport.com/info/kernel32.htm
you'll see it states

I would infer from these two pieces of information that your programs are trying to occupy Kernel32.dll's protected memory space, which is not allowing this to happen.

It further states that Kernel32.dll errors can be the result of damage to your file system.

I would try running chkdsk and see whether you have any unreliable sectors on your hard drive.

 

I am running Windows XP MEdia Center Edition with SP2 installed.

I have tried Uninstalling and Reinstalling Photoshop about 3 times now, each time with the same results.

I tried the chkdsk, but it found nothing.

Really not sure what else to do.

I do appreciate the help though.

 

You could try running System File Checker.
Start>Run> type "sfc /scannow" without the quotes and hit Enter.
This may or may not ask for your XP disk.
Some computer manufacturers install a cache of system files on your hard drive and some do not. SFC compares these copies of your system files against those being used by your operating system to make sure none of yours have become corrupt. If the cache doesn't exist, it checks your system files against the ones on your installation disk.
One of the other things that SFC does is to undo all the updates you have downloaded from MS, leaving you with a system files folder that should be identical with your original configuration.
Seeing as you said that your problems began by a faulty update installation, this is probably your best coourse of action.
You will of course have to download all your updates from MS again after your done, but at this point that seems preferable to your present state of affairs.

 

Everything works again!

Thank you so much.

I really appreciate all the help.

Took me 3 weeks now, but it was worth it, thank you very much.

you guys are awesome!