pc problem

How is it going in the lounge area?

A week ago My local computer store installed a wireless connection for the hotspot I bought, works good. I asked him why does it take so long for icons to appear after I click on one. He told me to bring it back and he would clean it up to be faster. When I click on any icon it takes 25-40 seconds to appear, is there anything at MG I can use instead of packing the pc down to his store again? I run xp on my desk top.

Thanks

 

Hi DavidGP,
Sorry to just get back with you but I believe I have the answers for your help.

What hardware did the store install as in the make and name of the hardware if you know? Trendnet; mini wireless N speed USB Adapter(for my AT&T hotspotspot internet connection on my desktop)

Is your Windows XP at Service Pack 3? Yes it is
Check in Device Manager for any items with a yellow ! mark and name any that do?
None have a yellow mark, they all have + signs.

When you say "icons to appear" do you mean when you click an icon the software that's associated with the icon takes a while to load/open up.- Yes, it takes 15-25 seconds for every on.
and does this happen with all software or just some (please name 1 or 2 software applications that happens with)? Microsoft works, email shortcut,AVG 2014, Superantispyware,Advanced System Care, Malwarebytes Antimalware.

If you boot into safe mode (F8 at boot and choose safe mode with networking, so you get the internet) do the icons or software still take a while to load/open? NO, each one opens within 5 seconds.

What security software do you have installed, please name all security software you have installed? Above are the security software I have. Are they ok?

Thank you. Ill be waiting

 

Hello David GP,
Have you had to read my reply to your help answer for my slow pc?

Roger

 

Pc slow David GP

After I ran ccleaner when I click on tools> set up(There is no set up option to click on to.

Roger

 

Oh, that it does. After I click on tools > there is No start up.

Roger

 

What version of CCleaner do you have installed? The latest is v4.11.4619.

 

yes that is the version I installed. What am I doing wrong?

 

Hello David,
When I run the Ccleaner and click on tools> there is no startup to click on so I can save...

 

Here's what you should see when selecting 'Tools'.

 

EXCELLENT, I got it now.
I clicked tools > startup > save.
Now to attach my log to my thread, Ive read the "How to:" but do I copy them and send them all or just 5 at a time?

Roger

 

From Roger,
Did I do it right?

 

Your start-ups list shows that you are running two anti-virus programs, AVG and Nod32.

• Yes HKLM:Run AVG_UI AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
• Yes HKLM:Run egui ESET "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

If you do have both installed, then one of them needs to be uninstalled. Which one do you want to keep?
There's some other unnecessary programs listed that can be disabled, but for the time being it's best to sort out which AV you want running.

 

I want to run AVG I didnt find Nod32 to remove it, where do I find it?

 

I want to run AVG I didnt find Nod32 to remove it, where do I find it?

Roger

 

I have removed Nod32

 

I found it in EST

 

I have removed the Nod32 it was a EST anti.

What have I done to begin seeing this screen come up. And then another screen shows up that Ive typed the same messages in before?

Im trying guys

 

What screen are you referring to? Perhaps you could take some screenshots of what you are seeing and attach them to your post.

 

This is what I see when I click on majorgeeks "reply to thread" a message box.
Anyway what do I do now, Ive removed Nod32 whats next,

Roger

 

Thats okay GP,
I just off from dial up internet about 2 months ago and Im slowly get used to having this 4g speed, I get on it at different times.
How is the best way to remove them? In the control panel?

roger