PC restarts during virus scan.

Discussion in 'Software' started by fiver22, Mar 6, 2005.

  1. fiver22

    fiver22 Sergeant

    Hello,
    -just upgraded from 'Kaspersky Anti-Virus Personal' to 'Antivirus Personal Pro' -I'm trying to run my first 'full scan' -it first asks for a password for the archived Spybot Search&Destroy files (I tell it to ignore the archive because I have no clue whatthe password would be -and I figure it's safe anyway) -then at around 22% completion of the A/V scan my PC just reboots. -No error, no warning: she just restarts.(?)
    Any idea what's going on here? -or any troubleshooting suggestions?
    Thanks for your time, I appreciate it.
    522.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Have you previously removed any spyware/virus infections?
     
  3. fiver22

    fiver22 Sergeant

    Thanks for the reply: No, I don't recall recently removing any spyware or viruses -The biggest change to my system lately has been the instalation of the Kasp.A/V Pers. Pro.
    Thanks again,
    522.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Try booting into Safe Mode and running the scan, see if you get the same results.
     

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