PC Screen Goes Black.

Discussion in 'Hardware' started by Rookminka2017, May 25, 2013.

  1. Rookminka2017

    Rookminka2017 Private First Class

    After using my PC for a bit the Monitor goes black as if the PC has been turned off.

    This then means i have to reset the PC as as Ctr Alt Del does nothing.

    There is still power though.

    Any ideas?
     
    Rookminka2017, May 25, 2013
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    What version of windows? USB mouse and keyboard?
     
    plodr, May 25, 2013
    #2
  3. Rookminka2017

    Rookminka2017 Private First Class

    Summary

    Operating System

    Microsoft Windows 7 Ultimate 64-bit SP1

    CPU
    AMD Phenom X4 9600B 37 °C
    Agena 65nm Technology

    RAM

    2.00GB Single-Channel DDR2 @ 803MHz (6-6-6-18)
    Motherboard

    ASUSTeK Computer INC. M2N-SLI DELUXE (Socket AM2 ) 40 °C
    Graphics
    SyncMaster (1024x768@85Hz)
    1024MB GeForce 9600 GT (ASUStek Computer Inc) 43 °C

    Hard Drives

    932GB SAMSUNG HD103SJ SCSI Disk Device (SATA) 27 °C
    Optical Drives
    ATAPI iHAS524 D SCSI CdRom Device
    ATAPI iHDS118 6 SCSI CdRom Device

    Audio

    High Definition Audio Device
    Operating System
    Microsoft Windows 7 Ultimate 64-bit SP1
    Computer type: Desktop
    Installation Date : 29/04/2013 16:53:24
    Windows Security Center
    User Account Control (UAC) Enabled
    Notify level 2 - Default

    Windows Update

    AutoUpdate Download Automatically and Install at Set Scheduled time
    Schedule Frequency Every Day
    Schedule Time
    Windows Defender
    Windows Defender Disabled

    Firewall

    Firewall Enabled
    Display Name Lavasoft Ad-Aware

    Antivirus

    AVG AntiVirus Free Edition 2013
    Antivirus Enabled
    Virus Signature Database Up to date
    Emsisoft Anti-Malware
    Antivirus Enabled

    Virus Signature Database Up to date

    Lavasoft Ad-Aware

    Antivirus Disabled
    Virus Signature Database Up to date

    NET Frameworks installed
    v4.0 Full
    v4.0 Client
    v3.5 SP1
    v3.0 SP2
    v2.0 SP2
    Internet Explorer
    Version 10.0.9200.16576
    PowerShell
    Version 2.0
     
    Rookminka2017, May 26, 2013
    #3
  4. Rookminka2017

    Rookminka2017 Private First Class

    Mouse is a Logitech

    Microsoft Driver 21/06/2006

    Version: 6.1.7600.16385

    Keyboard - I have no idea of the make.

    HID Keyboard Device

    Microsoft - 21/06/2006

    Diriver Version: 6.1.7601.17514
     
    Rookminka2017, May 26, 2013
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You gave me way more than I wanted and didn't tell me the connection of the keyboard and mouse to the computer.
    I wanted to know if the mouse and keyboard are USB connections.
    It sounds like your monitor goes to sleep. Most modern monitors have power saving settings and the screen goes black when you aren't using the computer.
    If your mouse and keyboard are USB and those ports are set to turn off to save power then neither the mouse nor the keyboard can wake the monitor up. You need to examine the settings for the USB ports.
    Open Device manager then expand the Universal Serial Bus Controllers.
    Right click each USB Root Hub and click on the Power Management tab. Remove the check/tick in the box
    "Allow the computer to tirn off the device to save power".
     
    plodr, May 26, 2013
    #5
  6. Rookminka2017

    Rookminka2017 Private First Class

    I have done as you sugessted with the USB Ports.

    Both Mouse and Keyboard are USB Connections.

    I will wait and see if it still does it.

    Thanks :)
     
    Rookminka2017, May 27, 2013
    #6
  7. Rookminka2017

    Rookminka2017 Private First Class

    It has done again today even after doing what you said with the USB.

    Someone suggested it was the Graphics Card?
     
    Rookminka2017, May 27, 2013
    #7
  8. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    It could also be the monitor. I have a 19" Samsung that started turning black. Soon the period it was on got shorter and shorter. (A resistor needs replacing).
    So try a different monitor. If you don't have another one to test, ask a friend to borrow a monitor for one day to test if it might be your monitor and not your computer that is the problem.
     
    plodr, May 28, 2013
    #8
  9. Rookminka2017

    Rookminka2017 Private First Class

    I was also wondering about that.

    Its a Samsung Sync Master 753s CRT.

    It was bought new and it was made in 2004.
     
    Rookminka2017, May 28, 2013
    #9
  10. Rookminka2017

    Rookminka2017 Private First Class

    It did it again the other night.

    There was a audible click from inside the case then the screen went black.

    ?
     
    Rookminka2017, May 29, 2013
    #10
  11. ItsElliot

    ItsElliot Private E-2

    It sounds to me like an issue with your graphics card, if i were you I'd monitor the temps of your graphics card before it shuts down, and make sure yo have the latest drivers
     
    ItsElliot, Jun 5, 2013
    #11

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