Pc Slow And Locking Up

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by stevegun, Aug 9, 2019.

  1. stevegun

    stevegun Private E-2

    I have recently experienced lots of screen freezes with cursor locked for some times many minutes, this has started in the last couple of weeks, sometimes Office will take ages to load a new or existing document.

    I have run all the required software and my results are attached, all but one program came up clean.

    Many thanks for your assistance.

    S.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your log from MGTools did not load properly...however the rest of your logs are clean. I am going to suggest, if you want to rerum MGTools.exe and attach a new complete log, the you post in the software forum and answer these questions:

    For example answer the below:

    * Is boot up slow?
    * Is shutdown slow?
    * Is browsing/surfing slow?
    * Is downloading slow?
    * Is running any application?
    * Is it also slow in safe boot mode?
    * Also are any process showing in Task Manager to be using a lot of CPU time?
    * Anything else slow?
     
  3. stevegun

    stevegun Private E-2

    Thanks, re-run and new log attached.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your log should be over 200 KB...not 3.

    What exactly happens when you try to run it?
     
  5. stevegun

    stevegun Private E-2

    Sorry try this...!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean....so please post in the softare forum for further assistance.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     
  7. stevegun

    stevegun Private E-2

    Thanks for your help.

    S.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem......safe surfing.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds