Pc won't boot blue screen of death

Discussion in 'Software' started by Andyandyy, Aug 28, 2012.

  1. Andyandyy

    Andyandyy Guest

    I just reformatted my computer everything running fine until I accidentally in installed a Microsoft thing I don't remember the name... After uninstalling it quickly went to blue screen of death and now when I try to boot the oc it goes to the loading windows then blue screen of death and restarts. I've tried putting a disk in to reformat but it won't load the disk, it just shows the blue background you get while installing windows. Help someone? It wouldn't even boot in safe mode, it gives a quick half second flash of blue screen of death and then it restarts :( can someone please help
     
  2. Adrynalyne

    Adrynalyne Guest

    What version of Windows? Hit F8 on boot like you are going to safe mode, but disable automatic restart (may not be there depending on windows version). Then see if you can get some info about that bluescreen.
     
  3. Andyandyy

    Andyandyy Guest

    Technical information:
    ***stop: 0x0000007B (0xfffff880009a9928, 0xffffffffc0000034, 0x0000000000000000, 0x0000000000000000)

    that's all it says in tech info, before that it just says some useless stuff like a problem has been detected and windows has been shut down to prevent damage to your computer

    And I'm on windows 7 64bit
     
  4. Adrynalyne

    Adrynalyne Guest

    OK. I can help you further when I get home. First step: try last known good configuration under the selection menu. Let me know.
     
    Last edited by a moderator: Aug 28, 2012
  5. Andyandyy

    Andyandyy Guest

    Yea thanks last known good configuration doesn't work just goes to blue screen and restarts
     
  6. Adrynalyne

    Adrynalyne Guest

    Do you have a windows 7 disk?
     
  7. Andyandyy

    Andyandyy Guest

    I have 1 downloaded and burned into a dvd
     
  8. Adrynalyne

    Adrynalyne Guest

    OK. I should be home in about 20 minutes.
     
  9. Adrynalyne

    Adrynalyne Guest

    You didn't make any bios changes did you? What you deleted, was it in device manager?
     
  10. Andyandyy

    Andyandyy Guest

    Nothing in bios what I in installed was in the uninstalling a program in the control panel
     
  11. Adrynalyne

    Adrynalyne Guest

    Ok, first step: Boot to Windows 7 DVD, choose repair and have it repair startup.
     
  12. Andyandyy

    Andyandyy Guest

    Problem is when I boot windows 7 dvd it just shows the background and nothing pops up and I see my mouse that's all I see
     
  13. Adrynalyne

    Adrynalyne Guest

    Well, thats a bit of a problem. It takes a bit to boot. Are you sure this burnt DVD is good?
     
  14. Andyandyy

    Andyandyy Guest

    Oh wait leme try again then and have some patience this time haha
     
  15. Adrynalyne

    Adrynalyne Guest

    No problem. I'll be around for a bit. If we can't get to the repair tools menu, its going to be tough to fix though. Assuming there is no hardware failure (probably not).
     
  16. sach2

    sach2 Major Geek Extraordinaire

    I just want to reiterate sometimes repair CDs load very slow on some computers. Give the DVD a solid 5-7 minutes at the blue installation screen, see if a keyboard choice screen shows up.
     
  17. Andyandyy

    Andyandyy Guest

    Well the startup repair says I can't repair it but I guess I can just reformat my computer?
     
  18. Adrynalyne

    Adrynalyne Guest

    Nah. Not yet anyway. I need to get my laptop and a windows 7 CD because I am wayyy to rusty to do this by memory. Hang on.
     
  19. Andyandyy

    Andyandyy Guest

    Hmm well i have no important files in there all im going to be wasting is the time to reinstl everything and update :x
     
  20. Adrynalyne

    Adrynalyne Guest

    Its up to you. If you want to try and manually fix it though, let me know, because I can help you.
     
  21. Andyandyy

    Andyandyy Guest

    It's ok thanks a lot though! I don't wanna waste your time and end up not fixing it hah, unless the setup doesn't work then we'll be back at it
     
  22. sach2

    sach2 Major Geek Extraordinaire

    One quick thought is that after it says it can't fix the problem you should be able to hit Next button and get a list of five options including System Restore. You give that a quick shot at going back to the point before your install/uninstall situation if a restore point is available.
     
  23. Andyandyy

    Andyandyy Guest

    yea i had no points to restore to so i couldn't do that either... ive tried all those options haha... but now i formatted my computer... it seems that i have lost my local drive D:
    so i used to have local drive C and drive D each with 300 gbs... after reformatting it i only have local drive C and ther other is gone... any idea on how to fix that?
     
  24. Adrynalyne

    Adrynalyne Guest

    Is it connected to a SATA or RAID card? Does it show up in Disk Management?
     
  25. sach2

    sach2 Major Geek Extraordinaire

    Is the local drive C: sill 300gb or is it 600gb?

    If only 300 gb then type disk management into the Start/Search box. In the Window that opens what does the graph show about your Disk 0 or Disk 1? There is probably the C: drive, is the rest of the space unallocated?

    Edit: I don't want to be interfering in this thread. I'll step back and let Adrynalyne help. :)
     
  26. Adrynalyne

    Adrynalyne Guest

    No by all means, interfere. I am falling asleep. Been a long day.
     
  27. Andyandyy

    Andyandyy Guest

    yea i see disk 0 and disk 1
    disk 1 is the one im using right now and disk 0 has 100mb system reserved and 298 gb
     
  28. sach2

    sach2 Major Geek Extraordinaire

    It sounds like they are two different HD. Do you know if you have two HD in that laptop or is it a desktop?

    Usually the System Reserved would be on the same drive as your drive C:.

    It sounds like disk 0 says System Reserved 100mb and the rest is unallocated. And disk 1 says one partition, C: NTFS ~300gb, and no unallocated space left on the HD.

    Does the rest of disk 0 say unallocated space or does it say that the 298gb is NTFS?

    Can you do a screenshot of the disk management window? Hit Print Screen button and then open Paint. Click Paste and then save the image. Upload it to something like imgur.com and paste the link.
     
  29. Andyandyy

    Andyandyy Guest

    well remember i had to reformat my computer cause my windows wouldn't boot? well the old windows was created under that HD but since i couldn't boot it or do anything about it during the installation ( since it didn't show up when it asked me where do i want to create my new windows) so now im using the other part of the partition. its a desktop and its 1 harddrive split into 2 i believe
     
  30. Andyandyy

    Andyandyy Guest

    Heres a picture
     

    Attached Files:

  31. sach2

    sach2 Major Geek Extraordinaire

    That screenshot says you have two 320gb HD that when formatted each show as 298 which is normal because you lose 7% of total capacity during formatting.

    It is not an ideal installation because System Reserved (boot files) are on a different disk (HD) then your Win7.

    If you just want to get a D: drive of 298gb for file storage you can right click the 297.99 part of the graph and select New Simple Volume and then go with defaults to format that space. Reboot and it should have a drive letter and be usable for data storage.

    My only concern is that you have to have both HD working to boot up into Win7. The ideal situation since you don't have anything to lose is to disconnect one of the HD and reinstall Win7 so both the System Reserved partition and Windows partition are on the same HD. Your current setup is workable but if disk 0 fails then you will have to use the repair disk to write boot files to the C: partition on Drive 1. It would bug me but you could definitely get away with just formatting the 297.99gb by selecting to create a new simple volume in that space.
     
  32. Andyandyy

    Andyandyy Guest

    Well i end up reformatting my computer now cuz bootmgr is missing and I tried startup repair and nothing works
     
  33. sach2

    sach2 Major Geek Extraordinaire

    What I would do is unplug one of your HD. Then reinstall Win7.

    Get that working and then plug in the other HD and we can format that for storage/data.

    If you want to repair the bootmgr is missing message then I will work with you tomorrow.
     
  34. Andyandyy

    Andyandyy Guest

    i dont think i have 2 HDs i just have 1 HD into 2 partitions? or something like that? i have no idea haha but here look at this

    the 297 gb isn't in unallocated and there isn't new simple volumn?
     

    Attached Files:

  35. sach2

    sach2 Major Geek Extraordinaire

    The Disk 0 and Disk 1 are definitely two different HD ( each 320gb ).

    Looking at that picture it looks like maybe you did install everything on Disk 1 and are booting off that HD. It has both Boot and System attributes.

    I think the simplest thing to do is simply choose Format from your list of options when right-clicking the 297.99gb drive. That will give you a new drive letter and ~298gb to store data. You may have to reboot to see the drive letter assigned.

    Usually the HD numbers would be reversed with drive 0 being the one you boot off of and drive 1 being the data drive but I wouldn't worry about it. See if formatting the 297.99 drive gives you the extra space and then I would just leave things as they are for now.
     
  36. Adrynalyne

    Adrynalyne Guest

    Thanks for taking over. I passed out last night.
     
  37. Andyandyy

    Andyandyy Guest

    when i click format on the 279.99 gb drive, it says an unexpected error has occured. check the system event log for more information on the error. close the disk management console, then restart disk management or restart computer. I restarted both management console and computer and nothing worked
     
  38. Adrynalyne

    Adrynalyne Guest

    What does the system event log say, per the error message?
     
  39. Andyandyy

    Andyandyy Guest

    i dont know what im looking for :X i have no idea how to find the system event log for the HD
     
  40. Adrynalyne

    Adrynalyne Guest

    Click the start orb, type event viewer, look under windows logs, and find the system log.
     
  41. Andyandyy

    Andyandyy Guest

    well it just says service started
    and then the one above that says the virtual disk service entered the running state
     
  42. Adrynalyne

    Adrynalyne Guest

    there should be many entries. Look for those with types or warning or error.
     
  43. Andyandyy

    Andyandyy Guest

    there are none :X
     
  44. Adrynalyne

    Adrynalyne Guest

    Clear the log, try to format the disk, and see what shows up after you get an error.
     
  45. Andyandyy

    Andyandyy Guest

    yep cleared the log went to disk management try to format it then go back to event log> windows logs> system> nothing there except log was recently cleared
     
  46. sach2

    sach2 Major Geek Extraordinaire

    I'm not sure what is going on with DiskManagement. Can you delete that 297gb partition rather than format it. (There must be something odd going on since the installation disc apparently didn't show that partition either.)
     
  47. Andyandyy

    Andyandyy Guest

    ahh yes i deleted it and reallocated with the D Drive! thanks both of you for helping! it works fine now :D
     

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