Pe_shrug.a -- W64_rugrat.a

alright hey guys...i got a problem...i got one of the following viruses...or maybe both...i continously try to scan my computer with norton anti virus but it keeps restarting when it gets to a certain folder or file...the folder or file is located in C:\Windows\ The computer keeps restarting even if i'm running the scan in safe mode, in safe mode and command prompt, normal mode. I tried scanning it with free online scanners but even when i try that the computer restarts...so i have no way of erasing the virus the way symantec instructs...btw i noticed the computer had a virus when i had an error similar to this when i started the computer...MultiByteToWideChar and it mentioned KERNEL32.DLL and how an entry point of iexplorer.exe wasn't working...that's how i figured out that i have that virus after i researched the error on the net...my computer is windows xp ... can any of you guys please help me?

 

i think i have seen this problem before, with scanners crashing. i think the only reason we could come up with was the system overheating, but. because you have a virus, and you get error messges about kernel.dll, which is the system kernel, im thinking it could be a virus defense mechanism. what are your hardware specs?

 

windows xp pro
2.4 ghz intel 4
1 gb ram
64 mb all in wonder radeon 8500DV
120 GB hard drive
integrated sound card

i had the windows xp pro firewall up since i got the computer so i dunno how i got it....no website offers any information on how you can get the virus

 

i did but when it got to the C:\windows folder or one of it's sub folders the computer would restart....samething happens for norton and all the other online virus scanners....even in safe mode it restarts when it gets to that folder

 

what would an example of this be?