Please Help- Maxtor One Touch 4 won't work.

Discussion in 'Hardware' started by Robogeek, Feb 5, 2009.

  1. Robogeek

    Robogeek Private E-2

    It works fine on every computer I have plugged it into... except mine.:cry
    My computer will not see the drive, even though it has no problem seeing other USB drives I have. I'm goin' bugnutz. What am I doing wrong?:confused TIA

    Operating System System Model
    Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation OptiPlex GX270
    Enclosure Type: Mini-Tower
    Processor a Main Circuit Board b
    3.00 gigahertz Intel Pentium 4
    8 kilobyte primary memory cache
    512 kilobyte secondary memory cache Board: Dell Computer Corp. 0FG022
    Serial Number: ..CN137405BG0076.
    Bus Clock: 800 megahertz
    BIOS: Dell Computer Corporation A06 09/29/2004
    Drives Memory Modules c,d
    80.00 Gigabytes Usable Hard Drive Capacity
    33.07 Gigabytes Hard Drive Free Space

    MAD DOG TF-DVDRW TSH652N [CD-ROM drive]
    SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    USB Flash Memory USB Device [Hard drive] (1.03 GB) -- drive 2
    WDC WD400BB-75AUA1 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMA6R4141894, rev 18.20D18, SMART Status: Healthy
    WDC WD400BB-75JHC0 [Hard drive] (40.00 GB) -- drive 1, s/n WD-WCAMA2379460, rev 06.01C06, SMART Status: Healthy 1024 Megabytes Installed Memory

    Slot 'DIMM_1' has 512 MB
    Slot 'DIMM_2' has 512 MB
    Slot 'DIMM_3' is Empty
    Slot 'DIMM_4' is Empty
    Local Drive Volumes

    c: (NTFS on drive 0) 40.01 GB 32.75 GB free
    d: (NTFS on drive 1) 39.99 GB 323 MB free


    Controllers Display
    Standard floppy disk controller
    Primary IDE Channel [Controller] (2x)
    Secondary IDE Channel [Controller] (2x)
    Standard Dual Channel PCI IDE Controller (2x) ATI FireGL X1 (Microsoft Corporation) [Display adapter]
    ATI FireGL X1 SEC (Microsoft Corporation) [Display adapter]
    MIC ADI 5P [Monitor] (14.9"vis, s/n 823T00100861, June 1998)
    Bus Adapters Multimedia
    Intel(R) 82801EB USB Universal Host Controller - 24D2
    Intel(R) 82801EB USB Universal Host Controller - 24D4
    Intel(R) 82801EB USB Universal Host Controller - 24D7
    Intel(R) 82801EB USB Universal Host Controller - 24DE
    Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
    VIA Rev 5 or later USB Universal Host Controller (2x)
    VIA USB Enhanced Host Controller Creative SB Live! Value (WDM)
    Creative SBLive! Gameport
    Communications Other Devices

    Dell Wireless 1450 Dual-band (802.11a/b/g) USB2.0 Adapter #2

    HID-compliant consumer control device
    HID-compliant device
    USB Human Interface Device (3x)
    HID Keyboard Device
    HID-compliant mouse
    Generic USB Hub
    USB Composite Device
    USB Mass Storage Device
    USB Root Hub (8x)
    Virus Protection [Back to Top]
    No details available
    Missing Microsoft Security Hotfixes [Back to Top]

    All required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) have been installed.


    Installed Microsoft Hotfixes [Back to Top]
    .NET Framework 2.0 Service Pack 2
    KB958481 on 2/5/2009 (details...)
    .NET Framework 3.0 Service Pack 2
    KB958483 on 2/5/2009 (details...)
    .NET Framework 3.5 SP1
    KB958484 on 2/5/2009 (details...)
    Internet Explorer
    SP3 (SP3)
    MSXML4SP2
    KB954430 on 12/26/2008 (details...)
    WGA
    SP0
    KB892130 on 12/26/2008 (details...)
    Windows Media Format 11 SDK
    KB929399 (details...)
    SP0
    KB929399 on 1/9/2009 (details...)
    Windows Media Player
    KB952069_WM9 (details...)
    SP0
    KB952069_WM9 on 12/26/2008 (details...)
    Windows XP
    KB941569 (details...)
    SP0
    KB941569 on 1/9/2009 (details...)
    SP2
    KB811113[SP] on 12/24/2008 (details...)
    SP3
    KB898461 on 12/26/2008 (details...)
    KB936929[SP] on 12/24/2008 (details...)
    Windows XP (continued)
    SP4
    KB932716-V2 on 1/8/2009 (details...)
    KB938464 on 12/26/2008 (details...)
    KB946648 on 12/26/2008 (details...)
    KB950762 on 12/26/2008 (details...)
    KB950974 on 12/26/2008 (details...)
    KB951066 on 12/26/2008 (details...)
    KB951376-V2 on 12/26/2008 (details...)
    KB951698 on 12/26/2008 (details...)
    KB951748 on 1/24/2009 (details...)
    KB951978 on 12/26/2008 (details...)
    KB952287 on 12/26/2008 (details...)
    KB952954 on 12/26/2008 (details...)
    KB954211 on 12/26/2008 (details...)
    KB954459 on 12/26/2008 (details...)
    KB954550-V5 on 2/6/2009 (details...)
    KB954600 on 12/26/2008 (details...)
    KB955069 on 12/26/2008 (details...)
    KB955839 on 12/26/2008 (details...)
    KB956391 on 12/26/2008 (details...)
    KB956802 on 12/26/2008 (details...)
    KB956803 on 12/26/2008 (details...)
    KB956841 on 12/26/2008 (details...)
    KB957095 on 12/26/2008 (details...)
    KB957097 on 12/26/2008 (details...)
    KB958215 on 12/26/2008 (details...)
    KB958644 on 12/26/2008 (details...)
    KB958687 on 1/24/2009 (details...)
    KB960714 on 12/26/2008 (details...)
     
  2. thesmokingun

    thesmokingun MajorGeek

    do you get the sound when you plug it into the usb? while it's plugged in, are there any devices in the device manager that have a ? or ! next to them?
     
  3. Robogeek

    Robogeek Private E-2

    When plugged in, I get an infinitely repeating beep. When I plugged it into my computer at work, I got 1-2 beeps and then it was recognized. Device Manager has ! next to Ethernet Controller and Multimedia Audio Controller. Thanks
     

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