Please help opening .NBZ files.

djcarlsonjr · Nov 1, 2009

Hello. I backed-up all of my files to a Signature Mini portable hard drive. When I try to retrieve the files, they are all named with "ArcNB" and I am unable to open any of them because they have an .NBZ extension. The files I saved are all Word, photos, and music. I'm VERY frustrated! Can anybody help?

plodr · Nov 1, 2009

You apparently used ArcSoft Total Media Backup.

Q: How do I view the files I have backed up?
A: You cannot directly use or view the files you have backed up using ArcSoft Total Media Backup. These files are combined into a series of 2GB archive files to protect them from accidental modification and viruses. To view what files are in a specific backup, choose Restore from the Main Menu of ArcSoft and select where your backup is stored. On the following page highlight the backup that you would like to review and choose open. Click next and choose the Advanced Restore option, then click next again. On the following screen you will see a menu similar to Windows Explorer where you can browse through the folders and files included in your backup. You will not be able to access or modify the file without restoring it to your system.
Click to expand...

So you need to restore through the ArcSoft program.

djcarlsonjr · Nov 1, 2009

THANK YOU SO MUCH PLODR! You saved me. I appreciate it!!

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Please help opening .NBZ files.

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