Please help with generic trojan

annie2 · Dec 19, 2004

Yesterday, I received a Norton's Anti-Virus Alert saying I received a trojan horse. No name was given. Norton's was unable to repair it. When I clicked on Ok, it said access to the file was denied. It did it twice. I was able to get the following from the alert:
Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\HZBDN1.W\Exploit[1].htm

I did a file search on my computer and couldn't find HZDN1.W. I did find exploit in temporary internet files which I deleted. DSOExploit also came up which is related to Spybot. I did not delete those. I've run Spybot, Ad-Aware, and other software programs that were recommended here with the updated versions. They all came up empty.

Before this happened, when using my ISP, there are at times two web sites
that I have bookmarked that I can't access. However, I can using AOL.

I use Zone Alarm Firewall, which is updated regularly. My anti-virus updates are updated automatically.

Is there something else I can do to make sure my computer is safe?

chaslang · Dec 19, 2004

Download and run: Spybot - Search and Destroy DSO Exploit Fix

Then please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

After doing ALL of the above if you still have a problem:

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis as a .txt file attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

annie2 · Dec 20, 2004

Before I posted asking for help, I had already done the everything in the Read Me First Before Asking For Support thread without any problems according to the programs. What I'm needing help with is a generic trojan, which according to Symantec, there isn't a fix.

My question is since it's a generic trojan how do I really know if my computer is safe? IOW, what are the symptoms for a generic trojan?

I use Norton's Anti-Virus, Zone Alarm's Firewall, Spybot, and Ad-Aware faithfully and are updated regularly.

chaslang · Dec 21, 2004

There are thousands of "generic" trojans. Some people also call them unknown trojans.

So where is the HijackThis log I asked for if you are still have problems?

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Please help with generic trojan

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chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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Please help with generic trojan

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