please help

Discussion in 'Software' started by happyvish, Mar 18, 2008.

  1. happyvish

    happyvish Private E-2

    from past 6 months i'm facing a problem that whenever i open a folder containing .avi,.divx or .xvid format files (not with other formats), my windows explorer closes by displaying an error message that it has some internal problem with the explorer.i tried to reinstall the codecs,scan with avg n quick heal anti virus and also reinstalled xp several times but the problem persists. please help.
     
    happyvish, Mar 18, 2008
    #1
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Three fixes exist for this problem, a reboot might be required to see if it works.

    My understanding is if you disable previewing files that may help. If you cant find it, try typing "regsvr32 /u shmedia.dll" from the command line.

    Also, disable indexing. Go to Start, Run and type in "services.msc". Find Indexing, stop the service, choose disable, then apply.

    Look for thumbs.db in the problem folder, it is probably hidden, so enable viewing of hidden files. It will be recreated. Since you can not open the folder, you might try using search for Thumbs.db in the problem folder and deleting it from there.

    Let me know.
     
    Major Attitude, Mar 18, 2008
    #2
  3. dlb

    dlb MajorGeek

    I have had similar problems when multiple media players are installed, and each one has been set as the default application for opening the media files. They end up conflicting and Explorer will error out. Either remove the media players you rarely use, or change their settings so that only one is set to be the default application for .AVI and .DIVX extensions (and any other extensions that may be a movie file like .MP4, etc).
    Good luck!
     
    dlb, Mar 18, 2008
    #3
  4. happyvish

    happyvish Private E-2

    thanks for ur help. i'll let u know the result.
     
    happyvish, Mar 21, 2008
    #4
  5. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Funny enough I had this exact issue on my friends new PC lastnight, she was moving some movies from one PC to this new on and when we went to test the files opening the folder cause explorer to fault at xvid.ax

    So fix for us was to get this updated codec pack ( dont mind its name as it works in XP too ) http://www.majorgeeks.com/Vista_Codec_Package_d5326.html
     
    DavidGP, Mar 21, 2008
    #5

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