Pls Help. Troubles connecting wireless laptop to router

Discussion in 'Hardware' started by bennos, Dec 8, 2006.

  1. bennos

    bennos Private First Class

    I just bought a new laptop (Sony SZ34GP) with built-in wireless networking - Intel(R) Pro Wireless 3945ABG. The lappy has XP Pro installed... maybe this is where I am coming undone! I am trying to connect it to the home internet connection through a wireless router (DLink DI-624).

    There is no firewall turned on at the moment as I'm trying to break down the problem. I've tried WEP, WPA & disabling it all together - the security on the router. No matter which security is being tried I can't see the home network on the Windows 'View Wireless Networks'. It's not a physical distance problem cause I'm sitting right next to the router.

    Please help me, I've tried everything I know to try but am still not getting any results. I have managed to connect another laptop to the same home network and that laptop was using Win XP Home. Could this by the reason why I'm not seeing the home network on the new laptop? I really need help with this one guys! I'll reply as quickly as possible to any info I haven't provided!
     
  2. lbmest

    lbmest MajorGeek

    Hi bennos,
    Is the SSID being broadcast by the router? If not, enable broadcast for the initial connection and then disable.
    Are you using the same channel to try to connect?
    Is the MAC filtering enabled on the router? If so you need to add the MAC of the new laptop to the list.
    Are you using only one connection software? If you have the Intel Pro and Windows connection software trying to do the same thing you can have problems.
    Check out these items.
    Hope that helps.
     
  3. cat5e

    cat5e MajorGeek

  4. bennos

    bennos Private First Class

    Yes, the setting is saying 'enabled'

    Not sure how to see which channel is on the laptop (where to search for the channel on the laptop?) but the router is set on 'Auto Select'. I guess this means that it will select the same channel as the laptop??

    On the filter section of the DLink settings page there is a check on 'IP Filters', no check on 'MAC Filters'.

    Yes, I deleted the Intel Pro one but even before I did that it asks to choose to use either the Windows or Intel to connect the network.

    I've got the laptop to see the the network but only when it is unsecured or in WEP and it still won't connect, just sees it in the 'View Wireless Network' screen. However, I want to use WPA and it won't see it when the router is on WPA.
     
  5. bennos

    bennos Private First Class

  6. cat5e

    cat5e MajorGeek

    The pages that I linked assume that the hardware and basic Network are installed correctly.
    May be it is not the case.
    n General, you can debug the Network Setting of the computer following these steps.

    Step One. Check the Network parameters in the Computer's Device Manager. Make sure that the drivers are installed correctly; there is No IRQ conflict, and No Ghost installation. http://www.ezlan.net/faq#ghost

    Step Two Verify Basic network setting in the OS: http://www.ezlan.net/Installing#verify
    If the above two Steps indicates that every thing looks good but functionally it does not work.

    Step Three. Check (and repair if necessary) the Socket Layers, Winsock, and or refresh the TCP/IP Stack. http://www.ezlan.net/clean#refreshnet
    .
     
  7. bennos

    bennos Private First Class

    I've now spent so many hours with this, my god I'm about to throw this thing out.

    Finally, it's now able to connect to the network while security is 'disabled' on the router. Still no action when the security is turned on (both WEP & WPA).

    cat5e. I followed the steps of your last post... all seems to be in order.

    What else could be causing the problem when security is enabled on the router?
     
  8. bennos

    bennos Private First Class

    no replies... guess i'm on my own for this one
     
  9. cat5e

    cat5e MajorGeek

    You have to make sure that you use the lower common security settings.

    I.e. if your Laptop can do only WEP, WEP has to be configured on the Router.

    Start with the Router, set the security key, and copy the actual Hex string that was generated by the Router. Copy the Hex string to the Laptop’s security Key entry; do not use the passphrase while setting the Laptop.

    If you use Windows Zero Configuration, disable the 802.11x security entry in the Windows Wireless security.
     
  10. bennos

    bennos Private First Class

    Finally I'm now typing from the offending laptop in the living room. Through breaking down the settings one by one on the router I've found that the problem was that 'Super G Mode' had to be disabled, the laptop just didn't respond to it.
     
  11. muymalestado

    muymalestado Private First Class

    OK, so this is history, but my laptop regularly - each 15 minutes - stops seeing the router and reading this helped to narrow it down to a Channel issue (I hope)

    Thanks for telling us at last what was wrong, and to others for suggestions.
     

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