Pls Help_Automatic Re-boot

Good day! This is freeman from the Philippines. I would like to ask anybody who could help me solve my problem with my PC. This happens mostly when i am playing games, in usual office operation, it runs ok. This is how it goes. when i turn my pc on and see the full screen, when i open the games (need for speed underground) it will suddenly turns off and restart again and repeats. Someone told me to check the error at event viewer. The error message is like this - "The DgiVecp service failed to start due to the following error: The system cannot find the file specified. " under application error. please help me solve my problem... by the way here is the full specs of my unit P4 2.4E presscot, Asus p4vp mx, 256mb ddr, 52x cdrom, inno3d gfx5500 128mb 128 bit...

kinda long thanks!

 

What are your temperatures like at the time of the crash? How many watts is your power supply rated for? Since you do not see this problem except when you are putting a high demand on your system (ie gaming), I would suspect that either heat, or a shortage of power would be the cause of your problem.

 

Hi there.. Thanks for the reply.. here is current temp:
cpu temp: 44C/115F
motherboard: 32C/89.5F
cpu fan speed: 4440rpm
VCORE Volt: 1.36V
3.3V Volt.:3.2V
5V Volt.:4.81V
12V Volt.: 12.6V
My power supply is rated at 300watts. Do i need to replace it?
Thanks again...

 

Firstly have you gone to the games website and searched for patches/updates?

Secondly have you updated your Video drivers?

Finally you could try to uninstall the game and reinstall and note if prob persists

 

It's not a legitimate Windows service as far as I know.

Try disabling the service. Start, run and type in services.msc

Scroll down and stop and disable it. Don't change anything else in there.

Also, if you're using XP, set it to not reboot on errors.

Start, run and type in sysdm.cpl

On the Advanced tab, and under Startup and Recovery, click Settings.

Under System Failure, uncheck Automatically restart, then OK.


Be aware that some viruses can also use DgiVecp, so I suggest you pay a visit to the Malware Removal forum, and follow the suggestions in the stickies.