Pop Ups + Suspicious E-mails

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by gregdil, Aug 2, 2020.

  1. gregdil

    gregdil Private E-2

    Appearing on parents' laptop and inbox.
    Plus wanted to do check up for overall health.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please let Hitman remove the two items it found. As to emails, are you referring to spam and what email service are you using?

    Please run one more scan for me:

    Please go here > https://www.zemana.com/Download
    their program is no longer free, but you can use the demo version for this cleaning.

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
  3. gregdil

    gregdil Private E-2

    Hi Tim,
    Mostly phishing e-mails. It was strange because there were none and then the next day there were 100s of them.
    E-mail service is from Optimum, Chrome is the client.
    Zemana report is attached.
    Thanks for your help!
    Greg
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yeah, that can be how spam works......esp. if you have given out your email addy to some company. If you cleaned out what Hitman found and also these items in ADWCleaner:
    ***** [ Chromium (and derivatives) ] *****

    PUP.Optional.Directions Directions.cm - bkcjncmijlkmlignahmdgbjldkmfiikg
    PUP.Optional.Legacy AtoZManuals - aafkepgikkbaggoicikkkdlknjmnocak
    PUP.Optional.Legacy TelevisionFanatic - ppgplhcfmaadpnkmnkhgadmaekeldbnh
    PUP.Optional.MindSpark Search Extension by Ask - lgfehfbnofiffladdncogfobimealokp
    PUP.Optional.MindSpark Search Extension by Ask - lgfehfbnofiffladdncogfobimealokp
    PUP.Optional.SearchEncrypt Search Encrypt - gnlabkgljnlaidbnocfhgdeajcgmahml
    PUP.Optional.Spigot Easy Maps Access - dgijpfbdmkifnjbjkagakpidomeocdpe

    then let me know how things are running now.
     

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