1. jsmerriam

    jsmerriam Private E-2

    I have a popup that comes up when I start the computer that takes me to a site and attempts to download mediaticketsinstaller.cab. A message appear asking if this is a trusted site and all that stuff. This also comes up when I connect to the internet. We also connect with a wireless aircard (cellular) when off the network. When we connect with this the popup also comes up sometimes right away sometimes not until I access the internet via a program (remote desktop connection). After this comes up even when exited right away the connection is significantly slowed down. I have tried all the virus/adware scanners (Adaware, spybot, panda internet security, mcafee antivirus, BHO) I can not get rid of this and have no idea what it is. Here is the hijackthis log. Any help is greatly appreciated.



    Logfile of HijackThis v1.97.7
    Scan saved at 1:58:06 PM, on 6/3/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\brsvc01a.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\brss01a.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\Firewall\PavFires.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\Explorer.EXE
    c:\program files\mcafee.com\agent\mcagent.exe
    C:\WINDOWS\System32\s3hotkey.exe
    C:\WINDOWS\System32\S3Tray2.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\System32\TFNF5.exe
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\toshiba\ivp\ism\pinger.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\wserv32.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
    C:\Program Files\Sierra Wireless Inc\AirCard 555\Verizon\Watcher.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\AVENGINE.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\SRVLOAD.EXE
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\WebProxy.exe
    C:\Program Files\Internet Explorer\Iexplore.exe
    C:\Documents and Settings\Off1\Local Settings\Temporary Internet Files\Content.IE5\49APUNAX\HijackThis[1].exe
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.toshiba.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
    O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
    O4 - HKLM\..\Run: [TMEEJME.EXE] C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
    O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 02
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [AirCardEnabler] C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
    O4 - HKLM\..\Run: [Microsoft Update] wserv32.exe
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum Internet Security\Inicio.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE" /s
    O4 - HKLM\..\RunServices: [Microsoft 16Bit Update] wuapdate16.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O10 - Unknown file in Winsock LSP: c:\program files\panda software\panda platinum internet security\pavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\panda software\panda platinum internet security\pavlsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\panda software\panda platinum internet security\pavlsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
    O15 - Trusted Zone: http://epal.maytagadvantage.com
    O15 - Trusted Zone: http://www.epal.maytagadvantage.com
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37949.5025115741
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - http://www.myvso.com/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://servicebench.webex.com/client/latest/webex/ieatgpc.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A5DA81D3-E841-4008-ACFB-C70EE64555C2}: NameServer = 198.36.160.1
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CEB1003B-CF0A-4418-BB93-EDF308553BCF}: NameServer = 198.36.160.1
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    At a quick glance you have a W32/Rbot-W virus.
    See this link: http://www.sophos.com/virusinfo/analyses/w32rbotw.html
    Follow the directions there for cleaning.

    You need to do a full virus scan on your PC.

    The question your had on "is a trusted site and all that stuff". This appears due to your firewall. It's doing its job
     

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