(Possible) Audio driver worries

Discussion in 'Software' started by DrStupid87, Apr 24, 2010.

  1. DrStupid87

    DrStupid87 Private E-2

    Hello everyone,

    So I recently upgraded my PC after having a 939 DIL Socket processor for years. I've been spending the past few days trying to get it back up to scratch but I have a problem.

    Each time I run a game (MW2/Total Annihilation/Half Life 1 etc) the game appears and lets me play which is all well and good. The problem happens at a random amount of time after I have started playing. For no reason (that I know of) the game still plays but the audio completley messes up. Without any cue, a random sound bite that's usually a couple of seconds long will loop forever. The game I'm usually on tens to be able to carry on playing with this error, but if I try to quit the game or change audio settings, it crashes instantly and I have to reboot. The reset button has gotton more use than my left click.

    I'm inclined to think that I have a faulty audio driver but I have little idea about how to fix it.

    My motherboard has the option of running the AC97 audio panel or a HD audio panel. My hard drives that I carried over used to work fine using the AC97 one but the only driver that was supplied with the motherboard was for the HD audio driver. I could also have wired the front panel audio cables wrong but according to the manuals instructions, I've done it right (according to the AC97 panel instructions at least).

    Have any of you had similar problems? I'd love to get it fixed and thanks in advance for any help.

    My specs are:

    Motherboard: K10N78D
    Processor: AM2 2.4ghz
    RAM: Corsair DDR2 2GB
    Video: Geforce 9500 GT @ 1GB

    Before I go, I did move a lot of hardware from my old PC to this new one. My theory is that there may be one or two drivers conflicting with the new drivers I put in. I could easily be wrong, but hey, any help would be greatly appreciated.

    Cheers :)
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    What Windows version and Service Pack are you using (can get Service Pack from Start > Run and type winver and hit enter if XP, if Vista just type winver in the start search box and hit enter)?

    Check in Device Manager for any yellow ! marks by any devices, if you have any please name them?

    Stuttering audio could be you have too many background tasks going on, so well worth stopping any tasks that are not needed, like Windows Messenger, Aim, Skype, any P2P appliction eg. uTorrent, Adobe updater, Java updater, etc

    It could also be that if you changed motherboards that the audio driver and drivers installed on your HDD are from the old motherboard and the new one has different audio and drivers (which is why many dont advocate just swapping mobos and running with previous Windows install, much better to clean install Windows as you will have less older drivers and legacy files to cause issues).

    What Audio drivers are listing in Device Manager or Add/Remove?
     
  3. DrStupid87

    DrStupid87 Private E-2

    My version of Windows is XP Professional and it has Service Pack 3. At the minute I don't have an internet connection at home so I'm using a relatives until the engineers come over and install it (so it could take me a while to respond here...sorry).

    Under the device manager, the only icon that's marked as yellow is for the ethernet adapter (which isn't neccessary for the moment (I hope)).
    Prior to installing the current audio driver, the sound driver was also marked as yellow but since installing this one, it disappeared.

    I've used 'msconfig' to turn off a load of unnecessary services like the adobe updater and several others that weren't important. When I run the task manager, the performance always stays low (Both CPUs usage @ 0-5%) and my pagefiles stay low as well. I did set my page file size to a huge amount a while ago. At the moment, I think it commits about 5gb. I've never had any trouble with that before but do you think I ought to lower it?

    If possible, I'd dearly like to avoid doing a clean windows install because I don't have the disk for it nor can afford a new one (Windows 7) at the moment. Plus there's a lot of data on both hard disks that I'd like to keep.

    The audio driver I have under my device manager is "VIA HD Audio"

    If you need any other info, let me know and I'll get back to these posts as soon as I can.

    Thanks.
     
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    I would advise not using msconfig to manage startups as its nto really a startup manager its purpose is to troubleshoot startup issues, and you can have some issues with a managed startup if you uninstall the main app *some info HERE which is good reading*, as you will get a stuck startup entry, best to enable all and use a specific startup manager like StartupCPL

    I would leave the pagefile as a Windows managed one, let the OS manage it.

    Do backup your data if you have loads you wish to keep as a PC thats not working perfectly can crash at any time and you may loose data, so do backup your important files, I really cannot stress this enough as a need to do thing on any PC.


    Cannot see the ethernet driver being a cause but its still worth installing it anyway, as it just rules out one more thing, however I would after a backup be tempted to re-install a few of them, especially if your hardware has changed, but attach a Everest log so I just get a picture of what is installed.

    Also what was your old motherboard make and model if different to the ASRock one you list earlier?


     
  5. DrStupid87

    DrStupid87 Private E-2

    Hi again.

    Thanks for all the advice. I've attached an everest report as plain text. Unfortunatley, I forgot the instruction to get "system info" only. So ALL of my computer information is in it. I've also changed the msconfig to allow all normal programs to run as well as change my pagefile size to be managed by the OS. Also, I've not yet managed to put in the ethernet driver but will do as soon as I get the chance.

    Unfortunatley, I have no idea what my old motherboard was. I threw it out once I installed the new one. As far as I remember, it had a 939DIL processor socket and that's about it.

    Hope the info helps.

    Thanks again.
     

    Attached Files:

    Last edited: May 2, 2010
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Clean install would be best as hardware was changed as you can end up with conflicts, but maybe we can get around this and try the below.

    All drivers found HERE

    Install the Chipset* (NVIDIA all in 1 driver package ver: 1526) driver and reboot, then the AMD Cool n Quiet driver and reboot again. Then install the Audio driver (VIA high definition audio driver ver:670c) and reboot and test.

    *note the nVidia chipset should also install the Network/LAN drivers.

    You may find that if sound is not working well, that you will need to follow the below as will need to fool SP3 into thinking it has SP2 installed so we can re-install the UAA HD Audio update from Microsoft.

     

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