Possible Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by amateur09, Dec 21, 2016.

  1. amateur09

    amateur09 Private E-2

    According to Task Manager, this computer has CPU usage in the 50 to 60% range with no other programs running since last spring. Prior to that, it would have CPU usage of 5 to 10% while idle. It's also operating a little slow and runs warm (temperature wise). I first ran Adwcleaner which identified no malicious items. I did not include this log as I thought the 5 below were most important, but can upload if needed. Any advice is appreciated. Thanks!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. The high CPU could be Norton. If you want to pursue this farther, please post in the software forum.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  3. amateur09

    amateur09 Private E-2

    Thanks for taking the time to review and provide your feedback--I appreciate it very much!!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You're most welcome.
     

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