Power DVD Copy Problem

Hi my friend has installed Cyberlink Power Suite and when using Power DVD Copy is getting a problem.

He puts a DVD in and the program checks it then shuts down. He has wrote this down for me and I think its the error message he is getting.


Power DVD MFC Application

APP Name Power DVD Copy EXE APP

Ver 1.0.0.3204 Mod Name NTDLL.DLL

MOD VER 5.1 2600.2180 Offset 0001142E


His DVD Drive is a Sony AWG170A and he's on XP SP2 and has installed every Windows update and firmware from the Cyberlink website. He has tried uninstalling and reinstalling the program but still gets the same message.

Any help appreciated.

Thanks