Pretec 32gb Bulletproof drive faulty need help

Discussion in 'Hardware' started by the.real.me, Sep 18, 2010.

  1. the.real.me

    the.real.me Private E-2

    Hi everyone,

    I was given a 32GB Pretec i-Disk Bulletproof USB 2.0 Flash Drive on 31st July 2010 as a birthday present, I asked for one of these because they had been recommended by The Gadget Show on Channel 5.

    Unfortunately the drive has developed a fault and I keep getting I/O read errors, I have tried it on 3 different computers, Windows XP, Windows Vista and Windows 7 and it will not work on any of them. I cannot format it on Windows either via the operating system or in DOS it always fails and now every time I plug it in, I get a message telling me this disk needs to be formatted before use.

    Can anyone advise what else I can try please?

    Ron
     
    the.real.me, Sep 18, 2010
    #1
  2. Break_Da

    Break_Da Sergeant

    Break_Da, Sep 18, 2010
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Personally before trying a few methods or applications to try and format the USB Pendrive I would contact Pretec's support and ask for advice on this as they may send you a new one as your not the only one thats had these errors with this make of drive.
     
    DavidGP, Sep 18, 2010
    #3
  4. the.real.me

    the.real.me Private E-2

    Thanks for the replies, I have tried everything on their website and their own repair software, nothing worked so far.

    I have also contacted their customer service and they haven't replied yet, on one website someone mentioned they eventually got a reply after several weeks. The custom contact on their website comes up with a page not found when you submit a question

    Ron
     
    the.real.me, Sep 18, 2010
    #4
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Here's another thread on a problem with the same brand but a 16GB drive
    http://forums.majorgeeks.com/showthread.php?t=215579&highlight=Pretec
    2nd page, the last post, the OP used something called URescue and was finally able to use the drive. Sorry but I don't know the program and the OP did not post a link.
    I've searched a bit and all I see are warezz sites and mentions of malware so I do feel comfortable posting any links to this unknown program.
     
    Last edited: Sep 18, 2010
    plodr, Sep 18, 2010
    #5
  6. the.real.me

    the.real.me Private E-2

    Thanks, I have tried that (it is the software pretec sends out) it didn't work, only gets to 30% on my drive then it tells you it has been successful and to unplug the drive, when I do that, I then get a window telling me this drive needs formatting before it can be used, that's where I get stuck, nothing works

    Ron
     
    the.real.me, Sep 18, 2010
    #6
  7. the.real.me

    the.real.me Private E-2

    If anyone knows contact details for Pretec in the UK it would be appreciated.

    Ron
     
    the.real.me, Sep 19, 2010
    #7
  8. pclover

    pclover MajorGeek

    pclover, Sep 19, 2010
    #8

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds