Printer Freezes every.single.time.

DustinJSanders · Jul 13, 2011

I have a relatively new printer that is 100% useless. It's an HP Deskjet D2660 and it will not print. I send it a job from MS Word 2010 and it will either freeze up before doing anything, start to print and then freeze, or take 5+ hours to print a single sheet of paper. Often when I hit cancel, either on the printer or in windows, it will freeze up and do nothing. The only way I can clear the spool is through a batch file I wrote. I've tried updating the drivers, uninstalling and reinstalling, nothing. The damn thing refuses to print anything, no matter how large or small of a file. Help?

plodr · Jul 13, 2011

I'm here http://h10025.www1.hp.com/ewfrf/wc/...us&lang=en&product=3742936&key=null&site=null
but since you haven't mentioned your OS, I can't go any further.

DustinJSanders · Jul 13, 2011

Sorry, Windows 7, but I have a coworker with the same problem using XP.

techmanq · Jul 13, 2011

Make sure you have the driver for 32bit or 64bit OS.

plodr · Jul 13, 2011

Download the HP Print Diagnostic Utility. If you click the + in front of Windows 7, you will see the instructions and the link to download it.

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Printer Freezes every.single.time.

DustinJSanders Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member

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techmanq Private E-2

plodr MajorGeek Super Extraordinaire Moderator Staff Member