Printer + Startup Issue...

Discussion in 'Hardware' started by swalsh19, Apr 28, 2008.

  1. swalsh19

    swalsh19 Private First Class

    i just got a new HP printer as my old one died. I have a weird issue here. With the printer connected to the PC the computer will not startup, it freezes at the bios screen. If I unplug the printer Windows XP starts up fine. I then can plug the printer in and everything works.

    Any idea why the PC is locking up with the printer plugged in? I have tried all the USB ports and it does the same on all.
     
    swalsh19, Apr 28, 2008
    #1
  2. Goran.P

    Goran.P MajorGeek

    Did you uninstall the previous driver from your comp?
    Do you follow the procedure for installing the new print?
    You,must not plug the new print before installing new drivers.
     
    Goran.P, Apr 28, 2008
    #2
  3. swalsh19

    swalsh19 Private First Class

    yes i followed instructions.
     
    swalsh19, Apr 28, 2008
    #3
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    If it freezes at the BIOS screen, go in, look around and see if anything needs to be changed.
     
    plodr, Apr 28, 2008
    #4

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