Printer Suddenly Won’t Scan Anymore (in Windows 10)

I have an HP Envy 5530 e-All-in-One Printer (which is also a scanner).

I was scanning a bunch of things, and it was working fine — I’d right-click on the desktop icon, and a pop-up menu would appear that said, among other things, “Start scan.”

But now I’m suddenly getting a different pop-up menu that doesn’t mention scanning. I also get that same new pop-up menu if I right-click on any document icon on my desktop.

If I try to print any document — either from the new pop-up menu, or by opening the document in an app and then trying to print from there —the printer does print just fine.

“Scan” no longer appears on the printer’s own little display. Now the options that appear are “Photos,” “Printables” and “Copy.” If I tap “Copy,” the printer does scan and print.

I did a “Powerful Uninstall” of the printer driver with IObit Uninstaller and then reinstalled it. I downloaded the install wizard “EN5530_198.exe” — which is for Windows 10 and is the same install wizard I already had — and ran it as Administrator, elected “Connect to a new printer” using a USB cable setup (because that’s the type of connection I have), but when the next screen appeared (“Connect the USB cable”), the “Skip button was disabled. Checking “Continue the installation without connecting now” did enable the “Skip” button, but the next screen, “Finish,” just takes me back into setup at the beginning.

I restarted the PC, but this had no effect.

Does anybody have any idea what I should try next?

 

Re download and install the drivers i had to fix the same kinda issue with my mom laptop where she could not print with windows 10 with her laptop.But could print with windows 7 desktop.I think their is some kinda bug going around with Windows 10 and printers.

https://support.hp.com/us-en/driver...l-in-one-printer-series/5304881/model/5304882