privacy issue

I have redirects, administration issues, passwords, and trouble logging onto accounts even when I am certain that my password is correct and it I do get on to a website I receive error messages and am logged out shortly after.
Please help! I purchased a new computer and I am already having issues. I want to be certain that my new computer is free of backdoor, malware, trojans and remote spyware. My ex, the source of my trouble, is a highly advanced specialist ( Netforensics, Sophos, Trigeo..etc )

I followed the instructions and the logs are attached.

 

Hi,

Please attach ComboFix.txt

 

Thank you! Please see attached.

First attempt of uploaded the ARO document, took along time then error message: upload of the file failed. I checked the size it says 2117KB, too large. I must be doing something wrong. Please help!

The ARO log was originally a web doc and I saved it as a text doc. I'm going to reread the instructions and try again.

Thank you so much for your help!

 

COMBOFIX HELP- privacy issue

I can see clearly that I have not run the ComboFix but I cannot find the link. Both download links on the page go to ARO and not to ComboFix. I"m going to try finding it another way and meanwhile my day and time and life will be eaten up, hours and hours and hours or headaches :cry

 

privacy issue- update

I found a link to Combofix in the forums on bleeping computer. Started to download. I had set default to "desktop" and looked closely to make sure. The program was being directed to "favorites" instead of to desktop. ( pause )

Checked and watched internet connection. Tried to log on to Google.
Error: 105- DNS LOOKED at the internet connection from desktop: It says " connected to an unidentified connection" with the icon of the park bench for "public".

I have been using my iphone hotspot which is set up as my "home" connection with icon of a house.

weird, weird, weird crazy making nutty stuff.

Thank you so much for your help!

 

combofix log

Sorry that other log came up and I saved it. Here is the REAL ComboFIX log! It took hours. I am also attaching the MBR log which found some nonstandard code.

Incidentally, two of the MBR logs were created on my desktop, one with the non standard code ending and one which doesn't report it at the end of the report.

HELP PLEASE!

 

privacy issue- continued help request!

Thank you for the recommendation.

I have set the computer to factory settings once already, and I have only had it for 5 months.

I had the same issues with a new iphone and after doing the factory reset twice and putting a lock on the SIM card - still had issues and Apple said " software corruption" or radio signal issues... after several interrupted attempted fixes ( couldn't reinstall the OS -- etc..there would be and 'error" or it would take hours, they just gave me a brand new phone. I still have phone issues.

I have reset my other computers as well and had and internal and external hard drive crash-- ( external was brand new ) and could not back up on Carbonite as I would get errors and it wasn't able to complete the task. I backup on external drives but then try to open the files and get "corrupted files" messages...

I connected my phone to two friends computers to back it up before resetting it and both there computers crashed shortly thereafter.

I understand the "factory reset" importance but after numerous attempts that didn't resolve anything. I read up and figured if he had my IP address then perhaps and ever sent me and email that something could be remotely set up so I purchased Anonymizer but that wasn't effective, probably bc I have to manually turn it on and would forget once in a while.

I read the Trigeo product manual and it explains backdoor monitoring and admin and ownership, for security purposes, they use "stealthware" virtually undetectable to monitor employees-- it records every website visited and all administer actions and can reverse them which is exactly what happens to me. For example I cannot set up logs and do admin. tasks on this computer because it says "I don't have permission" and I am the owner and sole administrator.

What I really need help with is knowledge: Once I reset this computer to factory settings how can I be certain from the moment I turn it on that I am completely SAFE from this nightmare? What are the extreme measures for security?

THANK YOU SO MUCH!