problem file

Discussion in 'Software' started by css_72, Jul 28, 2007.

  1. css_72

    css_72 Private E-2

    hello,
    i have windows xp pro...i have a file that i keep downloaded music in (mostly from Bearshare).... recently, whenever i tried to open the file windows would crash. I got very persistant with the dang file and have found which one crashes but i cant delete it!! i cant delete the entire file muchless the subfolder that I suspect the bad file is in. I have tried my norton to see if there is a virus in it and it crashes...i have windows utilities and the file shredder crashes....even going into the command prompt to delete it crashes the command prompt!!! I am totally lost on how to get rid of this file...i dont care about the music thats on it...just want it gone from my system...I would appreciate ANY help with this.
    thank you
     
  2. viper_boy403

    viper_boy403 MajorGeek

  3. evilfantasy

    evilfantasy Malware Fighter

  4. css_72

    css_72 Private E-2

    ok ill try the killbox.....was working on the 1st guys suggestion...there was nothing in norton's quaratine folder.
     
  5. css_72

    css_72 Private E-2

    it crashed the killbot too
     
  6. evilfantasy

    evilfantasy Malware Fighter

    Do you have the p2p program shut down?
    Have you tried in safe mode?
     
  7. css_72

    css_72 Private E-2

    yes the p2p is down and I tried to delete the file in safe mode but the same results....i dont know much about this dr.watson thing but it has crashed it a few times too....i am looking through nortons logs and it jogged my memory.
     
  8. evilfantasy

    evilfantasy Malware Fighter

  9. css_72

    css_72 Private E-2

    im trying the killbot one again...instead of telling it to delete the subfolder, i told it to delete the entire folder...it has a small task just doing that...there isnt anything but music MP3 and .wma files in there...so i'll let ya know when it hits the "MISC subfolder"....thats where the crash is at but thats about as far as I have gotten.
     
  10. css_72

    css_72 Private E-2

    well it crashed the killbot again and the unlocker assistant....going to try the third proggie that was advised.
     
  11. css_72

    css_72 Private E-2

    ohhh something new!!!! delete doctor.....i browsed to the file and clicked it and got this error message......" Access violation at address 003E0033. Write of Address 00000000. "
    is that any help?
     
  12. Colemanguy

    Colemanguy MajorGeek

    Dr watson, is a debugging tool, not a program that you see unless your having crashes. Its not the one crashing itself.
     
  13. Liberton

    Liberton Private E-2

    I have a problem with file msvctvrl.dll because without this file I can not run much programs eg. Avant Browser , Norton system works or Ares . Could someone send me this file on my mail box ?? liberton@o2.pl
     

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