Problem Installing SP1

hi, i have windows XP, and i was trying to install SP1and when it was getting ready to install it said "the file C/windows/system32\dllcache\softkbd.dll is open or in use by another aplication. Close all other aplications and click retry" so i close all other apps and it still doesnt work. any ideas on what i can do? thanks in a advance

 

i tried that still no luck, i ran SP right when windows started and still same message. and i also checked my running processes and softkbd.dll wasnt there

 

it's not a system file, so you could rename it to something like SOFTKBD.DL_ then reboot and try the install again.

 

i renamed the file and ran SP1 again , and i still get the same error message

 

boot to safe mode and try

 

um, can u plz tell me how to disable system restore

 

i disabled system restore., restarted my computer and tried it again, i still get the same message.. someone plz help me...

 

Since that file is in dllcache Windows sees it as a protected system file and will replace it when you try to rename it.

Try this:

1. Uninstall SoftKBD
2. Run sfc /purgecache from a command prompt
3. Install SP1

If that worked then reinstall SoftKBD

 

im sorry but, i really dont know how to do this, how do i uninstall Softkbd and then reinstall it? and what is softkbd?

 

i tried everything u said, still no luck, im getting very very frustated.is there anyway i can find out waht softkbd.dll is and what program is using it?

 

Its a system file:


http://support.microsoft.com/defaul...com/servicedesks/fileversion/dllinfo.asp&fp=1

FILE INFORMATION:

Name: softkbd.dll
Description: Soft Keyboard Server and Tip
Version: 5.1.2600.1106
DLLSelfRegister: Yes


PRODUCTS CONTAINING THIS VERSION:

Small Business Server 2003
Windows XP SP1

 

I would still try installing it in Safe mode.

 

My mistake, I was going on info I found here:
http://park.org/Guests/Trace/pavilion/winshar1.htm
that SoftKBD was a 3rd party app.


Did you try Kodo's suggestion of installing SP1 from Safe Mode?


oops, beaten to the punch again!

 

i tried to install it in safemode, still doesnt work... any more ideas guys?

 

rename the file in Safe Mode, then try to install it.

Do a chkdsk /f on the drive if that doesn't help.

 

i downloaded SP2 from here and it worked, its kinda slow and laggy, but i think itll be fixed in the final version, thanks a bunch guys. i really really apreciate it