Problem installing spyblaster 3.2 update

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bsheela, Jul 20, 2004.

  1. bsheela

    bsheela Private E-2

    I was trying to upgrade to 3.2 but couldn't.



    I foolowed all the directions regarding removing 3.1 from my computer, downloaded the 3.2 exe file, and when I tried to install, I got the following error message:



    SPYWAREBLASTER caused an invalid page fault in

    module KERNEL32.DLL at 0177:bff886b6.

    Registers:

    EAX=c00300f0 CS=0177 EIP=bff886b6 EFLGS=00010216

    EBX=bff7684d SS=017f ESP=007ffffc EBP=00800008

    ECX=816a4e74 DS=017f ESI=8166c2a0 FS=299f

    EDX=008001f0 ES=017f EDI=0080017c GS=0000

    Bytes at CS:EIP:

    53 56 8b 0d d8 9c fc bf 57 33 f6 8b 38 8b 19 89

    Stack dump:

    ______________________________________________

    I've got a Gateway, Pentium II, running Windows 98, with 64 MB RAM.

    After the initial failure to install, I removed the downloaded Spyblaster 3.2, downloaded another copy and tried again, but i got the same error message.

    Can someone suggest what the problem might be?

    Or where I can download another copy of 3.1.

    Thanks.
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Tough one, did you delete the folder it was originally in and reboot, possibly check registry for entries. Seems like more work then needed, but I would try that.
     

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