Problem setting up printer

Discussion in 'Hardware' started by Wirehair, Oct 24, 2009.

  1. Wirehair

    Wirehair Private E-2

    I'm trying to set up a HP DJ 720C on my computer. I have XP SP3 and found the driver for this printer is already installed.

    I inserted the printer disc to setup and get about halfway through the process when I get a message to insert the Windows XP disc.

    Problem is I don't have a disc, now what?


    Thanks
     
    Wirehair, Oct 24, 2009
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I have an HP 722C working on an XP SP3 computer and I know it didn't ask for the XP disk because I don't have one.

    What is it trying to do when it asks for the disk?
     
    plodr, Oct 24, 2009
    #2
  3. usafveteran

    usafveteran MajorGeek

    Perhaps you should visit HP's website and download the driver/software for your printer and see whether that approach works.
     
    usafveteran, Oct 25, 2009
    #3
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Actually, if I remember correctly, the driver is part of XP and the printer was discovered as soon as I plugged it in; it is not USB so I didn't have to install the software before plugging it in.
    I did not put the CD included with the printer in because I rarely load all the HP software on any computer.
    Yhe printer works fine with only the driver and none of the HP software.
     
    plodr, Oct 25, 2009
    #4

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