Problem uninstalling roxio

Hi,

Sorry if this is not correct procedure!!I began with a CD drive problem, thought it best to run through the malware section, TimW read through reports and pc has clean bill of health.

I am trying to track down the reason the CD drive wont work so thought I would uninstall Roxio Cd creater 6 and try re-installing it.
I thought I had uninstalled it (its not in control panel add remove programs)) but I still have the desktop shortcut and the program.

How can I make sure that Roxio is completley taken off so that I can re-install?
OS Win XP service pk 3
Sorry in advance if I have posted incorrectly .

 

Check to see if the program has it's own uninstall.

For the CDROM drive, check the registry in:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
If there are upper and lower filters listed there, delete them. This happens from time to time from uninstalls leaving some registry entries behind.

 

you can use revo uninstaller. I think it's free.

 

Thanks all, I will try the revo unnstaler and let you know reults There is an uninstall progam on the disk but when I try that it says there is an error.
I will check the registry see how it goes
Thanks guys for the input ."I'll be back"

 

hi,
I have downloaded and used the reve uninstaller with success, I used the

For the CDROM drive, check the registry in:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
If there are upper and lower filters listed there, delete them. This happens from time to time from uninstalls leaving some registry entries behind

Both drives are visiblble now and the DVD RW is working the CD drive is not, I think I need to replace the cd drive and will look into this.
Many thanks for everyones help

 

Thanks for updating the progress.