problem with graphics driver/software

I have a sony vaio PCG-6C1M notebook WITH WIN XP SP3 INTEL PENTIUM M PROCESSOR 1.70GHZ 512MB RAM. I also have another another serial which is on the laptop screen VGN-S1XP. What it is ive re-installed win xp pro installed all drivers and utilitys from this site and updated from windows update, all has gone well but when i am tring to install the ati radeon mobility 9700 graphics driver also from this site and others it completely crashes / shuts down and when restarting keeps re-booting time and time again. aa blue screen whilst trying to reboot windows appears for a split secong with lots of writing on, i think its saying someting "dumpping something" but i dont get enough chance to see exactly what its saying. ive tried trting other drivers but nothing works. if anyone can help id appreciate it thanks.

 

In my post ive said that ive installed drivers from this site, i want to correct that because the drivers and utilitys what i installed were direct from sony support sorry about that..

 

After you follow JoeRay12's advice, download and install WhoCrashed. It will show exactly what is responsible for the crash. Copy and paste the info in your next post.

http://www.majorgeeks.com/files/details/whocrashed_free_home_edition.html

 

the drivers ive downloaded was from sony support and it was the package called VGN-S1XP ive installed all the drivers from that package and all are ok apart from the ati radeon 9700 which is int it. Once that specific driver is installed Im able to goto the display settings i then change the setting from i think its 800x600 to 1024x780 i think it crashes immediatlly and the dreaded blue screen arises which the technical information is as follows

****ati2dvag.dll - Address - BF09D800 base at BF05C000, DataStamp 40639b73
**** kmixer.sys - Address - F5DAD550 base at F5DAD550, DataStamp 00000000

begining dump of pysical memory

i then have to restart in safe mode to uninstaled the ati driver the restart and all is well but my screen then shrinks to the middle and i have a black boarder all the way round it i go into settings dispaly and i cannot update the settings to improve screen resolution.

 

yes im afraid i did and it has the ati drivers in it the package thats the 1 which when i install it crashes and gives the blue screen and tech info in my last postconfused

 

Try this:
Open Control Panel > Device Manager > Display adapters and double-click your graphics device. Click the Driver tab and click Update Driver.
Windows is quite good at finding drivers from Device Manager.

 

i have tried this but it cannot find a driver ive even tried ticking from a specific place but to no avail. confused

 

What is the exact description of your graphics device as per Device Manager?

 

ATI Mobility Radeon 9700. id just like to say a big thanks to yourself and evreyones help so far.

 

Here's the driver for your video card. After downloading, scan the file with your anti-virus/anti-malware program.

http://www.amd-drivers.com/download-MobilityRadeon9700-mobility-driver-for-WindowsXP-32bit.html

VirusTotal gives the site a clean bill of health.

https://www.virustotal.com/en/url/4...9571605054306eba978fcfac/analysis/1432243649/

 

:major:majorTHANK YOU THANK:major:major YOU so much your a true gem if you were here with me i would shake your hand and take you to the nearest pub and buy yo the pint of your choice. Thanks again

 

Thank you so much for all your help i posted twice saying thanks but it said it the moderator had to view post before allowing, not sure why but thanks for all your help u have been amazing i cannot thank you enough. ; ) ; )

 

You're welcome.
Only 1 pint? :cry

 

soz i missed out the s on pint im not tight LOL. But hey truely thankfulL, this problem has pickled my head and u have un-pickled it. Thanks again