Problem with system recovery

You guys have always helped me so I'm hoping you can now.

When trying to do a system recovery I get a black screen that says:

file\minit\system32\kdcom.dll could not be loaded. Error code is 14. Press any key to continue. Which bring me to windows desktop.

I also have no restore points.

Any suggestions would be great.

Thanks,

Suzy

 

try these two sites;


http://forums.devhardware.com/archive/t-23721

http://support.microsoft.com/default.aspx?kbid=296090

One speaks to error code 14 in system restore and the other speaks to a script error on page 14. Hope this helps!!