Problems with Logitech mouse/keyboard!

Discussion in 'Software' started by Nafigs, Sep 25, 2010.

  1. Nafigs

    Nafigs Private E-2

    Well for like 2 years or something i had bluetooth MX5000 keyboard and MX1000? mouse and had no problems at all... Now like a week ago MS had update for bluetooth so i accepted it but something went wrong and it didnt installed 100% and i wasnt able to use keyboard and mouse...

    Uninstalled drives, cleaned registry, tryed to install them back again but they dont wanna work again :( i have to uninstall bluetooth drivers and anything what comes with it as i understand but i just have no idea how as i cant even find where are they...

    Nothing at program files or add/remove... Where do i find em?
     
  2. The Shadow

    The Shadow Specialist

    Well, you didn't tell us all the required stuff, like what computer? what OS? etc? so we just have to do a lot of guessing. EH?

    From XP on, you've had a feature called "System Restore" which periodically makes a backup copy of your registry. IF no-one has turned it off, that's your first line of defense against updates that go off half cocked or other minor difugalties (problems) that occur from day to day.

    Running System Restore from the START>Programs>Accessories>System Tools, menu it will give you the option to go back to a previous day. Just select a restore point that was BEFORE you got that update and let it restore to that time and you should be OK. Then stop taking updates from MS for your hardware. Only get hardware updates from the hardware maker and none other. If it worked OK before the update, then you really didn't need the update (did you?).

    I test a lot of software, some Ok and some not OK, and I wind up using System Restore at least once a week to set things right.
    I depend on my System Restore so much, that I force a new restore point to be created every time I reboot my PC. To do that, I run a little script in my Startup folder, called "SetRestorePoint".

    Good Luck,
    The Shadow :cool
     
  3. Nafigs

    Nafigs Private E-2

    Sry about that :) Well its win7 64bit... not sure why ya need PC but its AMD X6 1090T 3.2Ghz, 4GB ram, GTX470...

    I did tryed sys restore, it offers me only 4 restore points (2 at 23.09, 16.09, 09.09) think 16.09 should be right one but seeing affected programs theres 2 critical updates, adobe reader and skype... nothing more in any of them :( So im still clueless... That wasnt like critical update or something!
     
  4. mcsmc

    mcsmc MajorGeek

    Here's how to remove the drivers. You will need to use a separate mouse/keyboard for this procedure:

    Go to Control Panel-->Hardware and Sound-->Device Manager (listed top right, under Devices and Printers).

    Expand Keyboards and Mice and other pointing devices.

    For the ones you're removing (NOT the ones you're using for this procedure), right click them and select Uninstall.

    After uninstalling both of them, reboot the computer (use the Windows "restart" function).

    Install and run CCleaner. Click the Registry tab use it to fix your registry (definitely take the option to save a backup of your Registry... I've used it countless times without an issue, but you never know).

    Reboot once more.
     
  5. Nafigs

    Nafigs Private E-2

    In device manager theres only keyboard and mouse that im using atm... deleted others alredy! The problem here as far as i understand is bluetooth! They install seperated.... like bluetooth port and then mouse keyboard.... I must completly delete bluetooth so i can reinstall all of it! I just cant find it anywhere :(
     
  6. Colemanguy

    Colemanguy MajorGeek

    or try to complete the failed update, and then redo the drivers for the bluetooth keyboard/mouse.
     
  7. mcsmc

    mcsmc MajorGeek

    Okay, first of all you weren't too specific as to what your computer is. Is it a laptop? Desktop? Does it have bluetooth built in (some laptops do, some don't), or are you using a USB bluetooth dongle?

    Every hardware driver can be removed via the Device Manager. You may have to look under Human Interface Devices.
     
  8. Nafigs

    Nafigs Private E-2

    Desktop and ye its USB bluetooth! Just scanned it with driver detective and there it shows em all.... http://img801.imageshack.us/f/capturesu.jpg/ + even my old mouse and keyboard even that i was thinking i deleted em alredy... But thats only place i can see em! In device manager i even enabled "Show hidden devices" and still nothing... Device Manager - http://img844.imageshack.us/i/capture1kj.jpg/

    P.S. Driver detective isnt registered so cant update...
     
  9. collinsl

    collinsl MajorGeek

    Driver Detective might well be the program that caused the problem in the first place. Allow Windows Update or Driver Update built in to windows to search for the correct drivers.
     
  10. Nafigs

    Nafigs Private E-2

    Isnt the case! Just installed it 30 mins ago...
     
  11. collinsl

    collinsl MajorGeek

    Sorry, my fault. I personally do not trust any program that claims to find the correct drivers for your hardware. I would recommend you go to the manufacturer's website and download the drivers for your specific product there. This is always the best source for drivers as drivers are normally written by the people who manufacture the end product.
     
  12. Nafigs

    Nafigs Private E-2

    Found some Bluetooth Peripheral Device Driver updater from Broadcom but on detecting bluetooth devices he always gives me this error "Could not start Microsoft Bluetooth Stack. Please reboot your computer and try again." ofc after restart he keeps saying that :(
     

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