Processor/sound Issue?

Hello, since it seemed a “deal” I have a refurbished dell m4800. The specs would be as they appear on amazon, excepting that it’s 32gb and near 1TB non-SSD (they come in different amounts). Actually I haven’t really had any problem with it until now, it seemed to even work better after a little bit, I don’t know why.

I had it unplugged last night and when I plugged it back in and opened it back up today, it was running sluggish (frozen programs but not actually stalled computer, not much open apart from cubic explorer) and the sound was glitchy. Actually it hadn’t used up much power. The sound smooths out if I am not doing anything but has glitches if I open a picture for instance, which is more sluggish. I seem to remember it being a snappy computer and I am not running a lot on it anyway apart from google/one drive. Restarting the computer didn’t fix this.

When I restarted the computer it did a drive scan/fix though it didn’t inform me of any errors. I wouldn’t say that cause anything since the issue was already there.

While I’ll run a scan with malwarebytes and super antivirus to make people happy, I am not computer illiterate even if I won’t call myself quite expert, and apart from not downloading and opening questionable executeables, I haven’t actually been in the internet much, including last night; I typically do Facebook on my phone. I haven’t had a virus since I was a teenager over a decade ago. I haven’t had any issue until just this last hour.

I reinstalled the sound driver through troubleshoot for the hell of it even though that doesn’t seem to be the issue, and when I get home I guess I’ll try shutting down and turning back on in case that’d be different from restart. I’m doing a little reading. It could be a hard drive issue, which I’ll check into, or maybe a bios reset would help? I seem to remember there being a way to scan your CPU for errors from the startup.

I don’t really know why this would have happened. When I was moving here late last year I had the computer unplugged for long periods of time.

 

I did do that. At any rate, this issue appears to have resolved itself even though I haven’t even been using said computer. Others hiccups with this computer have also resolved themselves in the past. My battery doesn’t appear to be changing past 91%, I assume that is some kind of setting maybe? Or is something wrong with my battery. I don’t actually use the battery much.

 

I’ll do that when I get home. This seems to be a recurring issue. While I am not all that concerned about the temporary sluggishness itself, assuming it fixes itself again, the battery has gone down to 76% and is simply not charging. It does not say “charging”.