Program will not run

Discussion in 'Software' started by Ludwixx, Apr 24, 2010.

  1. Ludwixx

    Ludwixx Private E-2

    Program (IMSI Turbofloorplan) installed well. Will not run.
    On clicking the icon I get this message:
    "This program has been damaged, possibly by a bad sector...."
    I ran chkdsk C: /F, and repeatedly reinstalled the program.
    Result: zero
    Any help will be appreciated.
    BTW it probably is not the program's fault
    Ludwixx
     
    Ludwixx, Apr 24, 2010
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    From what I'm reading, this could be caused by your antivirus detecting the program as a virus.

    To test if this is your situation:
    1. Disconnect from the interent (wired and/or wireless)
    2. Disable your antivirus program or if you run a suite, disable that.
    3. Try to run the program. Does it work?

    If it does, you need to inform the antivirus developer and IMSI about the problem. Either of the two companies might be able to come up with a fix.
     
    plodr, Apr 24, 2010
    #2
  3. Ludwixx

    Ludwixx Private E-2

    Many thanks for your prompt comment.
    I have done you what your suggested during install but not to get it running (isolated).
    Certainly worth trying.
    Best,
    Ludwixx
     
    Ludwixx, Apr 25, 2010
    #3

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