PS guard malware, please help.

The sitoms are definely the same , I had to repair windows to access the desktop , after a lot of full system scan with norton I only found a generic dialer . Still a got a system alert from the sys tray which informs that the system is still infected.
Here the htj log file :

Edit by bjgarrick: Unrequested, Inline HJT log removed!

please help me , I have no idea how to rid off of it
Gimmy

 

Please follow standard cleanup procedures as given below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:



http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

 

This is the lod file from hjt:
I run all full system scan and nothing have been found , even whith ad-aware everythings seems to be clean.
Kind Regards
On the computer the only sintom seen to be this alert on the system tray.
As the pic shows.
Thanks for any helps
Gimmy

 

this is onather pic releted to the malware message:

 

Ok , I've done everythings as showned in the guide read me first ........

I've posted the final log of hjt and the log from RAV, coul u please analize it for me ......
The problem is still there as showned by the pics that I posted.
thanks
Gimmy

 

Download this trial version of Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
• After it completes the update, click the Scanner button

Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

Open up Ewido and do the following:

• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.

Reboot into normal mode and reconnect to the internet.

Come back here and post the Ewido Scan Report along with a fresh HJT log.

 

I have followed your instructions and here are the reports:
Many thanks
Gimmy
I'll be waiting for next stage.

 

Please look in Add or Remove Programs for the following and Uninstall them if found:

Viewpoint


Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Programmi\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)

O4 - HKLM\..\Run: [Inst] C:\WINDOWS\System\Inst.exe install

O8 - Extra context menu item: &Viewpoint Search - res://C:\Programmi\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=http://www.sa msung.com/Products/HardDiskDrive/SpinPointPSeries/ProductPresentation/ViewPoint/ hdd/main.htm
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/15044fd139f6b361a519/netzip/RdxIE601_it.cab

Again, make sure All Browser Windows are Closed when you Click FIX.

NOW:
Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

C:\Programmi\Viewpoint ←–– Delete this whole folder if it exist!

C:\WINDOWS\System\Inst.exe

NEXT:
Run CCleaner to clean up cookies and temp files.

Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
Note: Remember to get all updates before doing the scans.

Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


Reboot to Normal Windows , Scan with HijackThis and attach the new log.

 

ok , I've done that but spybot could not be fixed same problem.
I attached the related log.

Thanks a lot for your help, I'll ready for the next step.

Gimmy

 

Are you familiar with this entry above?

Are you familiar with this program?

Also, attach your Spybot log again in a .log or .txt format.

 

That entry it does not mean nothing for me.
About that program is somenthing that was unistall ages ago.
Still I'm reciving some email notification that I never send.
Here u can find the spybot log and hjt report.

Thanks Gimmy

 

If you have uninstalled then why is it still running?

Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled

NOW:
Navigate to and delete the following file

c:\prg dwnl\utility&tools\amidiag 2.0\program files\ami\amidiag\amidiageventservice.exe


Next:
Click Start > Run > type services.msc and Click OK

Locate AMIDiagEventService and RightClick on it to bring up the Service Properties Window.
First: Stop the service by clicking the Stop Button.
Next: Disable it by changing the Startup Type to Disabled and click Apply


After you complete the above reboot into normal mode and see if any problems remain.