Pup Virus Optional.legacy

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by texasharper, Jan 3, 2018.

  1. texasharper

    texasharper Corporal

    ADWCleaner found PUP virus Optional.legacy and PUP Optional Driver Pack. I came back from the kitchen and my computer goes crazy! First, it says update my antivirus, while I'm doing that my date and time change to March 5th! And as usual my paid Avast subscription found nothing!

    Original win 8.1 pro
    Win 10 upgrade
    Reinstalled 8.1 pro
    Build (10240) 64 bit
    CPU Intel (R)
    Core (TM) i5 3210 M CPU @ 2.50GHz (4 cores)
    RAM 6.00 GB
    ASUSTeK COMPUTER INC.
    Q500A
    Version 1.0
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Possibly unwanted program. So remove them in ADW and then run the Read and Run First instructions and attach the requested logs.
     
  3. texasharper

    texasharper Corporal

    I can't do any thing because every time I try to access a Web page I get this.
     

    Attached Files:

  4. texasharper

    texasharper Corporal

    I have reset my date and time many times. It immediately goes to a future date and time. And, at this time it will not let me reset the date and time anymore. I get a beep every time I hit a key.
     
  5. texasharper

    texasharper Corporal

    Also, I have already removed the malware.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    How did you manage to do that? And how are you posting? My guess is that since you are still having issues, you are not malware free.
     
  7. texasharper

    texasharper Corporal

    I ran ADW when I came back from the kitchen and discovered that my computer's Antivirus had been disabled and the date and time out of whack. I am communicating via my cell phone.

    Anyway, I realized that I didn't need the Internet because I already had ADWcleaner in my downloads. I just ran it. It came up with the same malware and I selected remove. I still cannot access the Internet. Can I send you a pic of the resulting txt file that ADWcleaner generated?
     
  8. texasharper

    texasharper Corporal

    Nevermind, now I cannot find the ADW txt file log.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you do a system restore?
     
  10. texasharper

    texasharper Corporal

    I just had my computer in the shop on November 11th, and he reinstalled the operating system because windows was asking for the license key and I didn't have it, so when I came home I manually created a restore point. Last night when I cleaned the computer with ADW, I still could not change the date and time or get my paid Avast to work, so I went to system restore and searched for the point I created and it was not there. I restored with an automatic restore point. So I looked at the restore points right before you asked and both of the available restore points are dated for the year 2019.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Check the date and times settings in the bios.
     
  12. texasharper

    texasharper Corporal

    I'm getting this action center notification that my spyware virus protection malware protection is outdated and needs to be updated but I cannot do it.
     

    Attached Files:

  13. texasharper

    texasharper Corporal

    Ok
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member


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