Question on malware

Discussion in 'Software' started by brandypeppy, Jan 26, 2010.

  1. brandypeppy

    brandypeppy MajorGeek

    Don't know if this belongs here or malware forum, I am not asking for help in removal.
    A person brought in a laptop, two admin accts, his and hers, (yes, I know bad idea).
    Hers was good.
    His no longer could connect and he said he had some popup messages about being infected, $ to temove.
    I had only a few minutes at the time. He had no data he cared about. I deleted his acct and files, made new acct under new name, everything worked fine.
    If he had virus, which it looked like, could this have solved the problem? Or is it just delaying the possible problem?
    XPSP2, AVG. Yes it needs updating but I didn't have the time.
     
  2. rustyjack

    rustyjack MajorGeek

    Hiya brandypeppy just because you deleted his acct and files, made new acct under new name, dosen't always mean the problem will go away, because if it was something really nasty, it will only be hidden somewhere in the LT anyway, so yes it's just delaying the possible problem, so to really clean you should do an R+R me First in malware forum !

    Rusty ! :)
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Better to be safe than sorry!! I would suggest you do work thru the Read and Run First procedures. :major
     

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