Questionable Behavior and Slowness

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by 7KxrxUcwoQNO8rqu1udn, Dec 11, 2014.

  1. 7KxrxUcwoQNO8rqu1udn

    7KxrxUcwoQNO8rqu1udn Private E-2

    Inherited a questionably behaving laptop that is slower than is should be.

    Many thanks in advance!!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Well I'm not sure your primary problems are due to malware.. ;) This is just an old slow PC with too little memory to effective run Windows XP SP3. Specs below
    Code:
    Processor x86 Family 6 Model 14 Stepping 12 GenuineIntel ~1595 Mhz 
    Total Physical Memory 1,024.00 MB 
    Available Physical Memory 508.31 MB
    But I do see a little junk to clean up so we will do that in my next post.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay we will remove a little junk with the below and also remove some unnecessary startup processes and services which could help to improve performance a little.

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    Java(TM) 6 Update 3

    Now install the current version of Sun Java from:
    Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. Also if it asks if you want to install McAfee Security Scan Plus that you uncheck this too. You do not need to add these unncessary items and to your PC. Also just in case Oracle changes the Java installation in the future to possibly install other junk, uncheck all but just installing Java.
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {2ED20A7D-F853-418F-87A5-E5A70F0B0F09} - C:\WINDOWS\system32\xxyyvSKC.dll (file missing)
    O3 - Toolbar: Mirar - {8735EA04-E7BC-4410-A33D-633211560441} - C:\WINDOWS\system32\winka77.dll (file missing)
    O4 - HKLM\..\Run: [OutpostFeedBack] C:\PROGRA~1\Agnitum\OUTPOS~1.0\feedback.exe /dump:eek:s_startup
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKUS\S-1-5-21-283167239-1413105468-2071546925-1006\..\Run: [Google Update] "C:\Documents and Settings\Rosie\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c (User 'Rosie')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O20 - AppInit_DLLs: thakfx.dll
    O20 - Winlogon Notify: pmnomMca - pmnomMca.dll (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Services
    gupdate
    gupdatem
     
    :Files
    C:\WINDOWS\system32\xxyyvSKC.dll
    C:\WINDOWS\system32\winka77.dll
    C:\windows\system32\thakfx.dll
    C:\WINDOWS\system32\drivers\256E76C1.sys
    C:\Documents and Settings\Clark\Local Settings\Temp\*.*
    :Reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "OutpostFeedBack"=-
    "Adobe Reader Speed Launcher"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "DWQueuedReporting"=-
    
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2ED20A7D-F853-418F-87A5-E5A70F0B0F09}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{8735EA04-E7BC-4410-A33D-633211560441}"=-
    C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
    C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-283167239-1413105468-2071546925-1006Core.job
    C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-283167239-1413105468-2071546925-1006UA.job
    C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXT log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     

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