Ram

When I ordered my new Dell computer (using Vista Home Premium), I paid extra to have 2 GB of RAM as the system only came with 1 GB. I did a scan with a program called "Crucial Scan" and it shows that I have a 1 GB card in one slot and a 512 MB card in the other slot. I wrote to Dell about this. Following is the explanation they gave me and I would like to know if their explanation is correct. It seems to me that no matter where the RAM is diverted, it should still show me having a 1 GB card in each slot -- but then I admit to knowing nothing when it comes to the technical side of things. So, here is what Dell wrote back and told me:

"Your video card uses shared memory with your system instead having onboard memory on the card itself. So your system does have 2 gigs but 512 of that is being used for graphics card, this allows the graphics card to go directly to the memory and allows the graphics to run smoother and less choppy."

Thanks,
Nikilet

 

What they told you is true, except, i have never heard of an onboard video that will use 512, right click computer, properties, and see what the ram lists. ed

 

they should have explained this to you earlier and you could have opted to lessen the memory and have video card that is not integrated in your motherboard