Random Restarts

Discussion in 'Software' started by Avinitlarge, Feb 14, 2010.

  1. Avinitlarge

    Avinitlarge Private E-2

    Hi
    Ive tried to avoid posting my problem but it has finally baked my head. Ive been experiencing random restart. It is very random too, It could be fine for a few days then it could restart 1 - 5 times a day. Ive checked the memory and that tests fine, I even replaced the memory to be double sure. I am getting fedup now. Here is the most recent dump. I do hope someone can help.

    TIA
    Paul

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\WINDOWS\Minidump\Mini021410-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
    Debug session time: Sun Feb 14 18:28:25.218 2010 (GMT+0)
    System Uptime: 0 days 3:06:14.773
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..................
    Loading User Symbols
    Loading unloaded module list
    ..................
    Unable to load image nv4_mini.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nv4_mini.sys
    *** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 100000D1, {b3d780c0, 5, 0, b9679db5}
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : nv4_mini.sys ( nv4_mini+78db5 )
    
    Followup: MachineOwner
    ---------
    
    kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: b3d780c0, memory referenced
    Arg2: 00000005, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: b9679db5, address which referenced memory
    
    Debugging Details:
    ------------------
    
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    
    ADDITIONAL_DEBUG_TEXT:  
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    
    FAULTING_MODULE: 804d7000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  453bddb2
    
    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
     b3d780c0 
    
    CURRENT_IRQL:  5
    
    FAULTING_IP: 
    nv4_mini+78db5
    b9679db5 8b861c040000    mov     eax,dword ptr [esi+41Ch]
    
    CUSTOMER_CRASH_COUNT:  2
    
    DEFAULT_BUCKET_ID:  DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    LAST_CONTROL_TRANSFER:  from b95eecd5 to b9679db5
    
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    b3d77d24 b95eecd5 00000000 00000000 804da779 nv4_mini+0x78db5
    b3d77d28 00000000 00000000 804da779 8298a340 VIDEOPRT!pVideoPortInterrupt+0x1d
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nv4_mini+78db5
    b9679db5 8b861c040000    mov     eax,dword ptr [esi+41Ch]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nv4_mini+78db5
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nv4_mini
    
    IMAGE_NAME:  nv4_mini.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    Followup: MachineOwner
    ---------
    
    
     
  2. brandypeppy

    brandypeppy MajorGeek

    What is OS, security software? Any specs you give can only help.

    Same problem in safe mode? Course, that would be hard to tell in this case perhaps.

    The fact it is so intermittent points to a possible hardware problem, faulty keyboards can cause this. Can you try another?
     
  3. Avinitlarge

    Avinitlarge Private E-2

    Sorry, Its XP SP3. Please don't laught at the spec, Its pretty old now, If I could afford a new one, I would get one without hesitation.

    MSI KM4M-L, AMD XP2700, 2GB Ram. 250GB, 300GB 1TB and 80GB hard drives. Ti4400 graphics. Kaspersky Internet security. Logitech MX3000 Wireless KB and mouse.

    Ive not tried it in safe mode for testing as I am using it most of the time. I have a feeling it may be something to do with the graphics card, Ive just fitted a ye old MX440 I found in the loft to see how it goes
     
  4. Avinitlarge

    Avinitlarge Private E-2

    Well, Its not restarted once since I started this topic. Strange. Anyway, Im junking the Mobo, CPU and graphics card and replacing them with new ones. They are all about 6 years old now so are a bit long in the tooth to say the least
     

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