RE: Cannot Install

Discussion in 'Software' started by montecarlo1987, Sep 3, 2010.

  1. montecarlo1987

    montecarlo1987 Private First Class

    Hello. Can not install a Windows Update (Fails!): Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) Installation status: Failed Error details: Code 6D or 41D . If I attempt to try to install and then reboot/restart the system and attempt again to install, I will get one or the other Error Details Code (either Code 6D or Code 41D).

    I have tried on several occasions to fix this issue and have had an unsuccessful installation on my Windows 7 Professional in each instance. I do not know what is causing the install failure or even how to fix this issue.

    I have tried downloading the 32-Bit version (x86) of Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706) as an EXE file form Microsoft website and installing it separately in Safe Mode to see if I could get this service pack 3 installed. Unfortunately, I can not get it installed either in Safe Mode after a few attempts.

    While in Safe Mode, I can get the program to run, but it details more clearly what is going on. This is over my head. I am able to get a Summary sheet in a TXT file. I have pasted both these sheets here (below). Maybe this can help you find my issue.

    SUMMARY SHEET NO. 1:

    Time: 09/03/2010 22:08:12.092
    KB Number: KB955706
    Machine: TROY-PC
    OS Version: Professional (Build 7600)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 3
    Package Version: 4035
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Failed

    **********************************************************************************
    Products Detected Language Level Patch Level Platform Edition
    Setup Support Files ENU 9.3.4035 x86
    Database Services (MSSMLBIZ) ENU SP1 2005.090.2047.00 x86 EXPRESS
    SQL Server Native Client ENU 9.00.4035.00 x86
    Microsoft SQL Server VSS Writer ENU 9.00.4035.00 x86

    **********************************************************************************
    Products Disqualified & Reason
    Product Reason
    Database Services (MSSMLBIZ) The edition of product instance MSSMLBIZ does not qualify for this update.

    **********************************************************************************
    Processes Locking Files
    Process Name Feature Type User Name PID

    **********************************************************************************
    Product Installation Status
    Product : Setup Support Files
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Failure
    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB955706_SqlSupport.msi.log
    Error Number : 1601
    Error Description : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------
    Product : Database Services (MSSMLBIZ)
    Product Version (Previous): 2047
    Product Version (Final) :
    Status : NA
    Log File :
    SQL Express Features :
    Error Description : The edition of product instance MSSMLBIZ does not qualify for this update.
    ----------------------------------------------------------------------------------
    Product : SQL Server Native Client
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Not Applied
    Log File :
    Error Number : 0
    Error Description :
    ----------------------------------------------------------------------------------
    Product : Microsoft SQL Server VSS Writer
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Not Applied
    Log File :
    Error Number : 0
    Error Description :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
    One or more products failed to install, see above for details
    Exit Code Returned: 1603



    SUMMARY SHEET NO.2:

    Time: 09/03/2010 22:37:47.032
    KB Number: KB955706
    Machine: TROY-PC
    OS Version: Professional (Build 7600)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 3
    Package Version: 4035
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected Language Level Patch Level Platform Edition
    Setup Support Files ENU 9.3.4035 x86
    Database Services (MSSMLBIZ) ENU SP1 2005.090.2047.00 x86 EXPRESS
    SQL Server Native Client ENU 9.00.4035.00 x86
    Microsoft SQL Server VSS Writer ENU 9.00.4035.00 x86

    **********************************************************************************
    Products Disqualified & Reason
    Product Reason
    Database Services (MSSMLBIZ) The edition of product instance MSSMLBIZ does not qualify for this update.

    **********************************************************************************
    Processes Locking Files
    Process Name Feature Type User Name PID

    **********************************************************************************
    Product Installation Status
    Product : Setup Support Files
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Not Selected
    Log File :
    Error Description :
    ----------------------------------------------------------------------------------
    Product : Database Services (MSSMLBIZ)
    Product Version (Previous): 2047
    Product Version (Final) :
    Status : NA
    Log File :
    SQL Express Features :
    Error Description : The edition of product instance MSSMLBIZ does not qualify for this update.
    ----------------------------------------------------------------------------------
    Product : SQL Server Native Client
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Failure
    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB955706_sqlncli.msi.log
    Error Number : 1601
    Error Description : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------
    Product : Microsoft SQL Server VSS Writer
    Product Version (Previous): 4035
    Product Version (Final) :
    Status : Failure
    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB955706_SqlWriter.msi.log
    Error Number : 1601
    Error Description : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
    One or more products failed to install, see above for details
    Exit Code Returned: 1601






    Please reply with the reason (possibilites) and resolution(s) to this issue.
    Thank you!
     
  2. thesmokingun

    thesmokingun MajorGeek

    I'm not at all attempting to know what exactly is going on, but I do know that you will have problems in safe mode, as Windows installer service doesn't run in safe mode, so that option might be out of the question.
    Are you running a 64-bit version of windows? do you have all .net versions, as I think they are required (3.5 at least? http://www.microsoft.com/net/ )

    lastly, can you try running the installer in compatibility mode? http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows
     
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    At times Windows Udpate does miss list an update for the applciations for Windows, Office or any other Microsoft application that Windows Update (WU) covers, in your case the SQL Express edition is not needed and failed due to you not having the qualifying application on your PC.

    Add this update if its still showing in WU to "Hide" status.
     
  4. montecarlo1987

    montecarlo1987 Private First Class

    Thank you for both your relies.

    Thank you Halo! I see what you mean. Just a miss-placed Windows Update trying to install when I don't have any application on my system to use it for, so it cannot install. Interesting! I thought it was a separate installation "independent of any applicable applcations on my system. I see it is not. I see this particular program needs something to cling to in order to install. Different.

    Again, thanks!
     

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