First,..to explain............Last week we received a package we didn't order, here to find out there was yet ANOTHER charge on the credit card that we didn't make. So we did everything we were suppose to, cancelled the card, called the reporting companies(experian, etc). We did order something online approx. a few weeks before that,..they must have intercepted our number online? And what can I do now? Will spybot help? Is a good program to download? We do have MBNA shopsafe and from now on will be only using that to order online...are there any suggestions out there to prevent this from happening again? (Oh,..and they were shipping it to us! Perhaps to wait for UPS to drop it off then confiscate the goods? They also had our correct phone number..but one number was off!) I'd appreciate any ideas!