Ready for HJT evaluation

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by skydivehasher, Nov 10, 2004.

  1. skydivehasher

    skydivehasher Private E-2

    I can't connect to websites that I shouldn't have any trouble with. I have read and applied all of the steps outlined in the How to: Spyware, Trojan and Virus Removal article, step by step, without skipping anything (took me 3.5 hours). None of the scans found anything. Here is a synopsis of my system and problem.

    My new Dell 8400 with XP Home Edition won't connect to several websites that I've had no trouble with on my old PC. On the new PC, I unboxed it, plugged it in and immediately installed Norton Systemworks, Personal Firewall, Ad-Aware SE, and Spybot and ran updates for all until I got "no updates" message. I have it networked through a Linkys router with a Win98 machine on the other end. I have Windows Firewall turned off. I'm using both IE and NS 7.2 and both display the same symptoms. Internet Options on the Win98 machine is much more restrictive than the XP (set to defaults). I have no problem accessing websites with the Win98 machine, but with the XP I can't connect to sites like hp.com or veritas.com, sites that I wouldn't expect to have a problem. When trying to connect, NS 7.2 doesn't do anything, IE gives me a "cannot find server, page cannot be displayed" error. I've looked at my Hosts files and see nothing wrong and have even tried moving the Hosts files to my desktop with no difference.

    Am I a candidate for a Hijack This evaluation?

    I have HJT downloaded and ready to run. Let me know.

    Cheers,
    Kenny
     
    skydivehasher, Nov 10, 2004
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You should read the tutorial in this Sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log file as an attachment to your message. All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

    Make sure you have HJT version 1.98.2 and follow the guidelines on where to install it and how to post a log as an attachment.
     
    chaslang, Nov 11, 2004
    #2
  3. skydivehasher

    skydivehasher Private E-2

    Here it is. Thanks!
     

    Attached Files:

    skydivehasher, Nov 11, 2004
    #3
  4. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    I dont really see anything that could be screwing up your internet connection, but there is cleanup that can be done. I am not a fan of trusted zones, I find it buggy and annoying.

    Remove:

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
    O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm



    As a side note, you have so much crap running on there, it has to be slowing your system down, typical of a Dell or mass marketed PC loaded with bundled software from partners. Examples include MusicMatch, RealPlayer, Quicktime, time syncing programs, HP CD Drive monitoring tools and so on. General rule of thumb is if you dont use it every day or on a consistent regular basis, its a waste of resources.
     
    Major Attitude, Nov 11, 2004
    #4
  5. skydivehasher

    skydivehasher Private E-2

    Thanks. I'd like to kill some of those that load and run in the background, but haven't found where to kill them yet, but still looking. Any ideas on what could be blocking certain websites? Or maybe a site or knowledgebase where I could do more research?

    Thanks again!
    Kenny
     
    skydivehasher, Nov 11, 2004
    #5
  6. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Major Attitude, Nov 11, 2004
    #6

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