Realtek driver issue help

Discussion in 'Software' started by Kyle2, Aug 15, 2009.

  1. Kyle2

    Kyle2 Private E-2

    Hi all need some help with the below issue. I am running Windows Vista 32 bit with a Asus M2N68 motherboard and had a blue screen pop up while i was browsing some sites online. Not too sure what the cause of it is so i am really looking for some help with this.

    Kind of a novice when it comes to driver issues so sorry if this is a lame question but has anyone any advise on what this could be and also this is the first time this has happened.

    Thanks all

    Address a problem with Realtek 8101/8168/8169 PCI/PCIe Adapter Driver (RTLH86.SYS)

    Realtek 8101/8168/8169 PCI/PCIe Adapter Driver (RTLH86.SYS) has stopped working properly.
    Although a specific solution to this problem is not available at this time, Realtek Semiconductor Corp. recommends checking its website for support information and the latest product updates.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000000
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 827493CA
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini081509-01.dmp
    C:\Users\kyle collin\AppData\Local\Temp\WER-68734-0.sysdata.xml
    C:\Users\kyle collin\AppData\Local\Temp\WER734B.tmp.version.txt

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
     
    Kyle2, Aug 15, 2009
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi


    Likely need to install the latest drivers for Windows vista 32bit from Realtek themselves for your model network card as the ones from ASUS are likely to be too old for that version mobo.

    Sadly at this point when checking Realteks download page is broken, so when its working again grab the driver from here (just need to loacate your model which is Realtek 8101/8168/8169 ) and click Download at top menu for listings of drivers.
     
    DavidGP, Aug 16, 2009
    #2
  3. Kyle2

    Kyle2 Private E-2

    Sorry for slow reply had some other none pc issues.

    Thanks for the help I found the drivers i needed all seems well driver side now the only issue is CPU seems to be hit 100% on both cores. Sending pc off for tests on CPU and maybe the GPU in case that's throwing everything onto the CPU for some reason.

    Thanks again
     
    Kyle2, Oct 6, 2009
    #3
  4. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi Kyle

    If PC has not gone yet for tests, if you hit CTRL-ALT-DEL for the Task Manager, what process is taking up 100% CPU?

    Can also use this app to check on processes Process Explorer

    One other thing is to boot into Safe Mode (F8 at boot) and see if the same 100% CPU is happening, if so likely a driver or startup application issue, so using msconfig, untick all startups and then reboot normally, if it doesnt cause the CPU to go 100% then enter msconfig and retick one application at a time and re-boot to see if you can narrow down the miscreant application.
     
    DavidGP, Oct 10, 2009
    #4
  5. sdbett

    sdbett Private E-2

    GOOD CALL "Halo".

    Nice to read a real "Techy's" post.

    Regs,

    S.
     
    sdbett, Oct 12, 2009
    #5

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