Redirected from software to malware - wheee!

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

Driver::
Viewpoint Manager Service

Folder::
C:\Users\Megan\AppData\Roaming\ParetoLogic
C:\ProgramData\ParetoLogic
C:\Program Files\ParetoLogic

RegLock::
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0007\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0008\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0009\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0010\AllUserSettings]
.
[HKEY_LOCAL_MACHINE\System\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0011\AllUserSettings]

Registry::
[-HKEY_LOCAL_MACHINE\System\ControlSet002\Services\srv1790]

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :filefind
  srv1790*
  

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip
• System Look log

Make sure you tell me how things are working now!

 

Apparently not. Go ahead and re-run Combo and let's look at a new log. I don't believe you are having malware issues, but I would like to remove those locked reg. keys.

 

This is a common complaint with Vista and to some extent with Win7. There is no easy fix for those locked keys. Since we are not finding malware in your logs, probably the best procedure would be for you to back up your personal files and data and do a reformat and clean install.

 

You are most welcome. Do let me know how you make out.

 

Good to know. Safe surfing.